General Assistant(External Applications Only - Boabab)

Cashbuild

Location
Polokwane, Limpopo
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

**Overview** This rewrite describes the role of a General Assistant at Cashbuild, specifically for external applications related to Boabab. The position primarily focuses on ensuring comprehensive customer service within the store, along with managing stock merchandising, shelf price labelling, and maintaining housekeeping standards in a designated area. **What you will do** Key responsibilities include: * **Customer Service:** Advising and assisting customers with product inquiries and resolving complaints. * **Merchandising Standards:** Ensuring bulk stock areas are merchandised safely according to the store layout plan and that the designated area is fully merchandised as per store layout and planograms. * **Housekeeping:** Maintaining a clear and safe area, immediate merchandising of received stock, ensuring customer safety in aisles, correct shelf price labelling, and completing required checklists for canteen and toilet/showers schedules. * **Safety OHSA Requirements:** Complying with Occupational Health and Safety Act (OHSA) requirements, including using safety gear, ensuring customer and staff safety, maintaining safe racking and bulk stock merchandising, and reporting any discrepancies to the Store Manager. * **Manage Stock Loss:** Reporting any damaged stock within the area of responsibility to the Store Manager. **Requirements (from the original advert)** * Minimum Grade 10 or NQF 3 and one year work-related experience, or Grade 12 without related work experience. * Ability to communicate in English and the dominant language spoken in the geographical area where the position is available. * Valid South African ID or work permit. * Ability to perform basic calculations accurately. * Must be willing to work shifts, weekends, and public holidays. * Must be able to work under pressure. **Who should apply** The ideal candidate should possess a minimum of Grade 10 or NQF 3 with one year of relevant experience, or a Grade 12 qualification without prior work experience. They must be proficient in both English and the dominant local language, capable of accurate basic calculations, and hold a valid South African ID or work permit. The role requires willingness to work shifts, weekends, and public holidays, and the ability to perform effectively under pressure. Beyond these foundational requirements, candidates are expected to demonstrate strong integrity, adhering to standards, keeping promises, and handling sensitive information carefully. They should exhibit accuracy in handling detailed information, be attentive to specifics, work in an orderly manner, and actively prevent and check for mistakes. A client-focused approach is essential, involving friendly interactions, responsiveness to client needs, showing involvement in problems, making clients feel welcome, and approaching questions with a "can-do" mentality. Finally, a commitment to personal development is valued, indicating awareness of one's strengths and weaknesses, a focus on broadening knowledge, engagement in training, seeking development opportunities, and actively seeking feedback. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/general-assistant-external-applications-only-boabab-cashbuild Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Customer service

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Description: * Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement: * Minimum Grade 10 or NQF 3 and 1 one year work related experience or * Grade 12 without related work experience * Ability to communicate in English and the dominant language spoken in the geographical area where the position is available. * Valid South African ID or work permit * Ability to perform basic calculations accurately. * Must be willing to work shifts, weekends and public holidays * Must be able to work under pressure Key Performance Area: Customer Service * Advise and assist Customers on correct products and queries. * Assist with and resolve Customer complaints Merchandising Standards * Bulk stock area to be merchandised safely and according to Store layout plan * Must ensure your area of responsibility is fully merchandised according to Store layout and planograms. Housekeeping * Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation. * Correct shelf price labelling within area of responsibility. * Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule Safety OHSA Requirements * Safety OHSA compliance e.g. use of safety gear, ensure customer and staff safety within area of responsibility * Ensure area of responsibility racking and bulk stock merchandised safe to Customers and Colleagues to move safely within Store * Report any discrepancies to the Store Manager Manage Stock Loss * Report damaged stock within area of responsibility to Store Manager Values: Integrity * Complying with generally accepted standards in activities related to the position. * keeps promises. * creates realistic expectations. * is sincere. * handles sensitive information carefully. * shows awareness of values, indicates when boundaries are crossed. Accuracy * Effectively handling detailed information and being consistently attentive to details. * Works in an orderly fashion. * Ensures that matters are handled in an orderly and accurate manner from start to finish. * Prevents mistakes. * Invests energy in checking his/her work for mistakes. Client focus * Identifying and actively responding to clients' wishes and needs. * Deals with clients in a friendly manner. * Shows involvement in the client's problem. * Makes clients feel welcome. * Approaches the client's question with a can-do mentality Personal development * Being aware of one's own strengths and weaknesses: consciously working on personal development. * Is focused on self-broadening and/or gaining more in-depth knowledge. * Follows relevant training programmes and/or looks for opportunities to gain experience. * Seeks and uses opportunities for personal development. * Asks for feedback in order to learn

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    General Assistant(External Applications Only - Boabab) at Cashbuild | SPANi - South African Jobs