General Assistant(External Applications Only)

Cashbuild

Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for a General Assistant at Cashbuild, focused on providing comprehensive customer service, merchandising stock, managing shelf price labelling, and maintaining housekeeping within a designated area of responsibility in-store. **What you will do** * Ensure comprehensive customer service in the store. * Merchandise stock, manage shelf price labelling, and maintain housekeeping within the designated area. * Advise and assist customers on correct products and queries. * Assist with and resolve customer complaints. * Ensure bulk stock areas are merchandised safely and according to the store layout plan. * Ensure your area of responsibility is fully merchandised according to store layout and planograms. * Ensure your area is free of obstacles, stock is merchandised immediately after being received, and customers can enter and leave your aisle without risk of injury or irritation. * Ensure correct shelf price labelling within the area of responsibility. * Complete checklists as required when on duty with Canteen and Toilet/Showers schedule. * Comply with Safety OHSA requirements, including using safety gear and ensuring customer and staff safety within the area of responsibility. * Ensure racking and bulk stock within the area of responsibility are merchandised safely for customers and colleagues. * Report any safety discrepancies to the Store Manager. * Report damaged stock within the area of responsibility to the Store Manager. **Requirements (from the original advert)** * Minimum Grade 10 or NQF 3 and 1 one year work related experience OR Grade 12 without related work experience. * Ability to communicate in English and the dominant language spoken in the geographical area where the position is available. * Valid South African ID or work permit. * Ability to perform basic calculations accurately. * Must be willing to work shifts, weekends and public holidays. * Must be able to work under pressure. **Who should apply** The ideal candidate is someone who consistently ensures customer service excellence and maintains merchandising standards. They should possess integrity, handling sensitive information carefully, keeping promises, and showing awareness of values. Accuracy is key, with a focus on detail, working in an orderly fashion, preventing mistakes, and checking their own work. A client-focused individual who actively responds to customer needs, deals with clients in a friendly manner, shows involvement in their problems, and approaches questions with a can-do mentality. They should also be committed to personal development, aware of their strengths and weaknesses, focused on self-broadening, and actively seeking feedback and learning opportunities. Practical attributes include the ability to work shifts, weekends, public holidays, under pressure, and perform basic calculations accurately, while communicating effectively in English and the local dominant language. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/general-assistant-external-applications-only-cashbuild-35 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Customer service

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Description: * Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement: * Minimum Grade 10 or NQF 3 and 1 one year work related experience or * Grade 12 without related work experience * Ability to communicate in English and the dominant language spoken in the geographical area where the position is available. * Valid South African ID or work permit * Ability to perform basic calculations accurately. * Must be willing to work shifts, weekends and public holidays * Must be able to work under pressure Key Performance Area: Customer Service * Advise and assist Customers on correct products and queries. * Assist with and resolve Customer complaints Merchandising Standards * Bulk stock area to be merchandised safely and according to Store layout plan * Must ensure your area of responsibility is fully merchandised according to Store layout and planograms. Housekeeping * Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation. * Correct shelf price labelling within area of responsibility. * Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule Safety OHSA Requirements * Safety OHSA compliance e.g. use of safety gear, ensure customer and staff safety within area of responsibility * Ensure area of responsibility racking and bulk stock merchandised safe to Customers and Colleagues to move safely within Store * Report any discrepancies to the Store Manager Manage Stock Loss * Report damaged stock within area of responsibility to Store Manager Values: Integrity * Complying with generally accepted standards in activities related to the position. * keeps promises. * creates realistic expectations. * is sincere. * handles sensitive information carefully. * shows awareness of values, indicates when boundaries are crossed. Accuracy * Effectively handling detailed information and being consistently attentive to details. * Works in an orderly fashion. * Ensures that matters are handled in an orderly and accurate manner from start to finish. * Prevents mistakes. * Invests energy in checking his/her work for mistakes. Client focus * Identifying and actively responding to clients' wishes and needs. * Deals with clients in a friendly manner. * Shows involvement in the client's problem. * Makes clients feel welcome. * Approaches the client's question with a can-do mentality Personal development * Being aware of one's own strengths and weaknesses: consciously working on personal development. * Is focused on self-broadening and/or gaining more in-depth knowledge. * Follows relevant training programmes and/or looks for opportunities to gain experience. * Seeks and uses opportunities for personal development. * Asks for feedback in order to learn

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