Sales Co(External Applications Only)

In brief

**Overview** This role at Cashbuild is for a Sales Coordinator, focused on driving sales growth through direct customer interaction, accurate quotation preparation for building plans, and maintaining high standards in merchandising and store operations. The position also ensures the efficient and cost-effective management of delivery services. **What you will do** * Grow sales through constant customer interaction. * Cost building plans and issue accurate customer quotations. * Ensure all housekeeping and merchandising standards are maintained. * Ensure a cost-effective and efficient delivery service. * Issue and follow up on quotations to generate sales. * Process and control special order quotes. * Read building plans and ensure quotations are correct and timely. * Manage telephone communications, including answering, returning calls, and follow-ups. * Conduct competitor analysis to ensure store competitiveness. * Communicate bulk deposit transfers to customers. * Promote loyalty programs (VIC and Charge Card Customers). * Manage an efficient delivery service, ensuring correct rates are charged. * Ensure deliveries are dispatched within required time limits. * Communicate delayed deliveries to customers and make appropriate arrangements. * Effectively manage the Customer Service Desk. * Record, follow up, and resolve customer complaints. * Ensure efficient customer service at all times by attending to all customers. * Maintain proper telephone etiquette, ensuring calls are answered promptly. * Effectively manage Ready for Business Checklists and processes for own area and for General Assistants, Sales Advisors, and Forklift Drivers. * Implement price changes in line with advertised prices. * Implement planograms. * Ensure General Assistants, Sales Advisors, and Forklift Drivers are present, available, and perform their responsibilities. * Ensure trained backup is available for General Assistants, Sales Advisors, and Forklift Drivers. * Ensure General Assistants, Sales Advisors, and Forklift Drivers execute their daily duties ("Ready for Business" and "Beyond my Control"). * Ensure safety standards (OHSA) are adhered to. * Ensure employees under control wear correct protective clothing and use equipment safely. * Be aware of any suspicious people and/or activities in and outside the store. * Ensure password security. **Requirements (from the original advert)** * Grade 12 plus 5 five years related experience or a minimum of 10 ten years’ work related experience * Plan reading experience would be advantageous * Ability to communicate in English and the dominant language spoken in the geographical area where the position is available. * Above average numeric skills * Proven ability to provide exceptional Customer Service * Proven ability to work under pressure * Must be computer literate * Proven strong organising, planning and delegation skills **Who should apply** The ideal candidate is a sales-driven, customer-focused individual with a strong background in retail or building materials, capable of coordinating sales activities, managing customer interactions, and ensuring efficient store operations and delivery services. They should possess strong organizational, planning, and delegation skills, be computer literate, and able to communicate effectively in English and the local dominant language. Experience with building plans and a proven ability to work under pressure and provide exceptional customer service are essential. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/sales-co-external-applications-only-cashbuild-7 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Customer service
• Forklift operation

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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