Senior Admin Officer: Business Analyst

In brief

Overview This role is for a Senior Admin Officer: Business Analyst within the Chief Directorate: Information Communication Technology at the Gauteng Department Of Community Safety. The position is based at Head Office and offers a salary of R413 001 per annum, plus service benefits. The primary function of the role is to analyse organisational requirements and bridge the gap between business needs and Information and Communications Technology (ICT). The reference number for this position is REFS/057017. What you will do The successful candidate will be responsible for: * Analysing the various requirements of the organization to bridge the gap between Business and Information and Communications Technology (ICT). * Planning strategically through the analysis of the organisation's strategic business needs. * Conducting Operating/Business Model Analysis, including the definition and analysis of the organization's policies and market business approaches. * Identifying new business opportunities. * Conducting feasibility studies. * Analysing users’ needs to be able to conceptualise, maintain, and document programs and applications. * Eliciting and documenting requirements. * Developing project proposals. * Developing business cases. * Performing IT/Technical business analysis, which involves the interpretation of business rules and requirements for technical and business systems. * Defining and designing processes. * Identifying and modelling processes, including business process modelling and design. * Conducting solution assessment and validation through verification of the correctness of a proposed solution, supporting the implementation of a solution, and assessing possible shortcomings in the implementation. * Driving continuous process improvement. Requirements (from the original advert) * Grade 12. * A 3-year National Diploma (NQF level 6) or Degree (NQF level 7) in ICT (Computer science or Informatics). * A Business Analysis certificate will serve as a strong advantage. * Minimum of 2-3 years' experience in a similar position. * Possession of all valid relevant driving licenses (A and EC). * No criminal record or any pending cases against the applicant. * **Knowledge and Skills:** * System development Cycle. * Business analysis techniques. * Knowledge and understanding of different IT processes. * Relevant Public Service Regulations. * Understanding of expectations of customers. * A good understanding of the organization's business and how IT contributes to it. * Very strong communication skills: oral, written, presentation, Facilitation. * Requirements elicitation and documentation. * Technical understanding with ability to translate into business concepts. * Feasibility studies. * Ability to work under fire; handle stressful situations in a calm manner. * Relationship management and conflict resolution skills. * The ability to bring together and work with a team of people with varied backgrounds technical experts and process owners. * A good understanding of the organization's IT infrastructure, services provided and customers/users. * Business process Reengineering. * Statistical, numerical and analytical principles and processes. * Innovative thinking with service quality, and its improvement, within limits of costs and business. * Testing against Requirements. * Object and Structured Analysis. * Project management. * System specification. * Business performance Management. * Customer relationship Management. * Technical credibility. Who should apply This role is suited for an experienced professional with a strong background in ICT and business analysis, looking to apply their expertise within a government department. The ideal candidate will possess a relevant NQF Level 6 or 7 qualification in ICT, coupled with at least 2-3 years of experience in a business analyst role. They should be adept at bridging the gap between business needs and technical solutions, with proven skills in requirements elicitation, process modelling, project proposal development, and solution validation. Strong communication, analytical, problem-solving, and relationship management skills are essential, along with the ability to work effectively in a team and handle stressful situations calmly. Candidates must also hold valid driving licenses (A and EC) and have no criminal record. Deadline Not specified Reference Original posting: https://www.govpage.co.za/vacancies/gauteng-department-of-community-safety-vacancies-from-dpsa-circular-38-of-2026#spani-ref-refs-057017 Source: govpage

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At a glance

• At least 2 years of experience.

• Project management

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