Receptionist (Cape Town)

In brief

**Overview** This role is for a Receptionist based in Cape Town, working for the Housing Development Agency (HDA). The HDA is a national public sector development agency responsible for acquiring and preparing land, developing land, and project managing the development of housing and human settlements. It operates in partnership with various stakeholders including national, provincial, and local government, and municipalities. **What you will do** As a Receptionist, your responsibilities will include: * **Switchboard Management and Maintenance**: * Answering and appropriately responding to incoming calls. * Directing calls to the correct parties. * Taking messages and ensuring they are sent to the appropriate individuals. * Notifying suppliers of any switchboard issues and ensuring their resolution. * **Front Office Management**: * Welcoming visitors and preparing refreshments for them in the reception area. * Directing visitors to the appropriate staff and venues. * Coordinating visitors by adhering to established sign-in processes. * Assisting with visitor queries as necessary. * **Meeting Room Administration**: * Planning and scheduling the booking of meeting rooms. * Ensuring that meeting rooms are prepared for scheduled meetings. * Allocating and managing meeting room tools and equipment, such as data projectors, flip charts, and tele-conference portals. * Ensuring that all necessary equipment for meetings is set up and functional. * Ensuring that refreshments for meetings are set up at all times. * **General Administration**: * Distributing mail and faxes. * Maintaining internal telephone lists. * Ensuring that all telephone-related information is readily available. * Coordinating the repair, maintenance, and utilization of office equipment, including telephone equipment. * Ensuring that stock levels for stationery and other office supplies are correct for the HDA. * Ordering stationery when required and complying with the procurement process. * Typing submissions and filing documents. * Providing any other required administration support. * **Ad Hoc**: * Performing any other duties that may be assigned from time to time. **Requirements (from the original advert)** * Grade 12 or similar qualification. * At least 2 years’ experience as a receptionist and managing a front office. * Excellent communication and customer service skills. **Who should apply** Individuals with a Grade 12 or similar qualification who possess a minimum of 2 years' experience as a receptionist, specifically with front office management. Ideal candidates will demonstrate excellent communication and customer service skills, and be capable of managing switchboard operations, visitor coordination, meeting room logistics, and various general administrative tasks. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/receptionist-cape-town-housing-development-agency-hda Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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