Head Barman

Duties: Bar Operations: Prepare and serve alcoholic and non-alcoholic beverages to luxury lodge standards. Maintain cleanliness, organisation, and presentation of all bar areas, equipment, and service stations. Assist with daily bar setup and closing procedures. Ensure proper care and maintenance of bar equipment and glassware. Support the development of beverage menus and signature cocktail offerings. Guest Experience: Provide personalised, professional, and attentive service to enhance the guest experience. Engage with guests warmly while efficiently managing requests and concerns. Ensure prompt and exceptional beverage service in line with luxury lodge standards. Stock Control & Administration: Manage beverage stock, inventory control, and ordering processes. Conduct stock takes, minimise wastage, and maintain accurate records. Ensure correct storage and rotation of beverages. Monitor costs and support achievement of departmental financial targets. Staff Supervision & Training: Support and motivate bar staff while ensuring high service standards. Provide coaching and training to improve skills and beverage knowledge. Ensure compliance with grooming, hygiene, and operational standards. Assist with scheduling and staff performance management. Hygiene, Safety & Compliance: Ensure compliance with food safety, hygiene, health, and liquor regulations Always promote responsible service of alcohol Ensure all Standard Operating Procedures (SOPs) are followed Maintain a safe and hygienic working environment Teamwork & Communication: Collaborate with departments to ensure seamless guest experiences. Maintain effective communication and promote teamwork, professionalism, and a positive work environment. Requirements: Grade 12 (Matric) or equivalent advantageous. Luxury hospitality bartending experience preferred. Strong beverage, cocktail, wine, and bar service knowledge. Mixology training and stock control experience advantageous. Ability to work flexible hours, including weekends and public holidays. Professional and well-presented appearance. Strong leadership, supervisory, and team management abilities. Advanced beverage knowledge and mixology skills. Excellent guest service and communication skills. Strong organisation, administration, and stock control abilities. Ability to work under pressure with attention to detail and effective problem-solving skills. Financial awareness and ability to support cost control. Craven Cottage CC Recruiter