Junior Functional Application Support

Office of the Chief Justice (OCJ)

Location
Midrand, Gauteng
Salary (as advertised)
R413 001 – R486 501 per year
Minimum qualification
Diploma
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for a Junior Functional Application Support professional within the Office of the Chief Justice (OCJ), based at the National Office in Midrand. The position, with reference number 2026/153/OCJ, offers a salary of R413 001 – R486 501 per annum (Level 08) and requires the successful candidate to sign a performance agreement. **What you will do** The successful candidate will be responsible for providing second line support by solving operational incidents, conducting system testing across various environments, and analysing functional application issues to recommend potential enhancements. Duties also include drafting detailed test plans for enhancements, providing feedback on ongoing issues, and escalating complex issues to third line support. The role involves monitoring system/application performance, conducting system and user acceptance testing, and contributing to the development and maintenance of technical and support documentation. Furthermore, the incumbent will assist in developing ICT technical and operational specifications, conduct user access reviews, and provide user training and access on applications. Technical guidance to users on application features and troubleshooting, application updates, and deployment administration are also key responsibilities. Maintaining accurate records, monitoring incidents, liaising with end-users, implementing solutions based on documented procedures, and configuring audit roles will also be part of the role. **Requirements (from the original advert)** * National Diploma in Information Technology/ Computer Science/ relevant equivalent qualification at NQF level six (6) as recognised by SAQA. * Minimum of two (2) years’ experience in the relevant field. * A valid driver’s license will serve as an added advantage. * **Knowledge and experience**: * Systems maintenance and support * Software integration testing * System integration testing * User acceptance * Functional and non-functional specifications development * Testing and implementation of acceptance testing procedures * Understanding of enterprise business systems * Software configuration/release principles * System implementation methodologies * Customer relationship management * Business continuity * Disaster recovery procedures * Batho Pele Principles * **Skills**: * Technical * Problem solving * Time management * Communication * Presentation * Report Writing * Project management * Interpersonal skills * Planning and organising skills **Who should apply** This position is suitable for candidates holding a National Diploma in Information Technology, Computer Science, or an equivalent NQF Level 6 qualification, coupled with a minimum of two years' experience in a relevant field. Ideal applicants will possess specific knowledge in systems maintenance and support, various forms of software testing, enterprise business systems, and customer relationship management. Strong technical, problem-solving, communication, and organizational skills are essential. A valid driver's license is considered an advantage. The Organisation will give preference to candidates in line with its Employment Equity goals. **Deadline** Not specified **Reference** Original posting: https://www.govpage.co.za/vacancies/office-of-the-chief-justice-ocj-vacancies-from-dpsa-circular-38-of-2026#spani-ref-2026-153-ocj Source: govpage

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Project management

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    JUNIOR FUNCTIONAL APPLICATION SUPPORT REF NO: 2026/153/OCJ SALARY : R413 001 – R486 501 per annum (Level 08). The successful candidate will be required to sign a performance agreement CENTRE : National Office: Midrand REQUIREMENTS : Applicants should be in possession of a National Diploma in Information Technology/ Computer Science/ relevant equivalent qualification at NQF level six (6) as recognised by SAQA. A minimum of two (2) years’ experience in the relevant field. A valid driver’s license will serve as an added advantage. Knowledge and skills: Knowledge and experience of systems maintenance and support, Software integration testing, system integration testing, user acceptance, Functional and non-functional specifications development, Testing and implementation of acceptance testing procedures, understanding of enterprise business systems, Software configuration/release principles, System implementation methodologies, customer relationship management, Business continuity, disaster recovery procedures and Knowledge of Batho Pele Principles. Skilled in Technical, problem solving, time management, communication, presentation, report Writing, project management, interpersonal skills, planning and organising skills. DUTIES : Provide second line support by solving operation incidents, conduct system testing in various environments, analyse functional application issues and make recommendations for potential enhancements, draft a detailed test plan before any enhancements are undertaken and provide feedback and progress on standing issues. Identify complex issues that require escalation to third line support, System/application performance and identify potential issues proactively, conduct system and user acceptance testing on various environments, contribute to the development and maintenance of technical and support documentation, provide support in the development of ICT technical and operational specifications for implementation. Conduct user access reviews. Provide user training and user access on applications, provide technical guidance to users on application features, functionality and basic troubleshooting steps, provide application updates and deployments for smooth transition and minimal disruption to users, administer and allocate roles and permissions and provide user training and user access on applications, contribute to the development and maintenance of technical and support documentation. Maintain accurate records in accordance with Departmental protocols. Monitor and follow up on the incident logged and liaise with end-users regarding incident logged, respond to user reported issues through various channels, provide support in implementing solutions based on documented procedures and knowledge base articles and configure audit roles and responsibilities when it is required. ENQUIRIES : Technical Related Enquiries: Mr N Mngomezulu Tel No: (010) 493 2544 HR Related Enquiries: Mr K Mphela Tel No: (010) 493 2527 APPLICATIONS : Applications can be sent via email to 2026/153/OCJ@judiciary.org.za NOTE : The Organisation will give preference to candidates in line with the Employment Equity goals.

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