Information Technology Technician
Department Of Women, Youth And Persons With Disabilities
- Location
- Pretoria, Gauteng
- Salary (as advertised)
- R338 106 per year
- Minimum qualification
- Diploma
- Closing date
First listed . Last checked at source .
In brief
Overview This is a re-advertisement for an Information Technology Technician position within the Department Of Women, Youth And Persons With Disabilities, based in Pretoria. The role is at salary level 07, offering R338 106 per annum plus benefits. All previous applicants are encouraged to re-apply. The position involves a range of IT support functions, including network management, server room maintenance, system security, troubleshooting, service desk operations, and managing IT security controls. What you will do * Provide network connectivity to all computer users, ensuring accessibility of WAN and LAN dependent functions, and reporting on their performance and changes. * Maintain Server Room Infrastructure by reporting faults to the supervisor within an hour, ensuring cleanliness, managing access, and updating the server room access register. * Maintain security and privacy of networks and computer systems by installing and upgrading anti-virus software, ensuring correct Operating Systems Version and Patches are installed, monitoring updates, and monitoring GUP Server connectivity. * Install, configure and troubleshoot computer systems by performing diagnostics, resolving problems, repairing or replacing damaged hardware, installing and configuring components, upgrading systems for software compatibility, and testing/evaluating new software and hardware. * Provide IT service desk support services by responding to incoming calls, emails, and walk-ins; logging queries/incidents; providing clients with IT Reference numbers; offering first-point-of-contact support; escalating unresolved incidents; ensuring timely query resolution; monitoring record life cycles; and keeping users informed. * Manage, implement, and maintain IT security controls to protect the department's data integrity and ensure service continuity, including performing and monitoring daily, weekly, and monthly backups; verifying backup completion and resolving failures; conducting quarterly backup restore tests; performing quarterly Disaster Recovery (DR) tests; maintaining offsite and cloud-based backup repositories; and monitoring Veeam Backup and Replication operations. Requirements (from the original advert) * Matric Certificate and National Diploma/Diploma (NQF6) in Information Technology or a relevant NQF 6 qualification. * ITIL Foundations Certificate, certified ITIL, MCSE, A+, N+ (will be an added advantage). * A valid driver’s licence is required; however, this requirement is not applicable to persons with disabilities. * A minimum of 2 years’ experience in an information technology environment. * **Knowledge:** Working knowledge of the policy and regulatory environment of information technology and security; Android and iPads mobile devices; LAN/WAN support; In-depth knowledge of performing hardware and software support for Windows. * **Skills:** Interpersonal relations skills; Good communication Skills; Problem solving and analytical Skills; Advanced Computer Literacy; IT Technical support skills. * **Personal Attributes:** Ethical behaviour; Honestly and Integrity; Conscientious and proactiveness; Ability to work under pressure; Ability to work independently; Ability to maintain confidentiality of information. Who should apply Candidates with a Matric Certificate and an NQF6 qualification in Information Technology or a relevant field, possessing a minimum of 2 years' experience in an IT environment, are encouraged to apply. Ideal applicants will have knowledge of IT policy and security, mobile devices, LAN/WAN support, and Windows hardware/software support. Strong interpersonal, communication, problem-solving, analytical, and IT technical support skills are essential, along with advanced computer literacy. Applicants should demonstrate ethical behavior, honesty, integrity, conscientiousness, proactiveness, and the ability to work under pressure, independently, and maintain confidentiality. While a valid driver's licence is generally required, this is not applicable to persons with disabilities. Preference will be given to African Male/Female, Coloured Male/Female, Youth, and Persons with Disabilities. Deadline Not specified Reference Original posting: https://www.govpage.co.za/vacancies/department-of-women-youth-and-persons-with-disabilities-vacancies-from-dpsa-circular-38-of-2026#spani-ref-dwypd-020-2026 Source: govpage
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- At least 2 years of experience.
- Microsoft Office
- Driver's licence
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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