RetailClosing Soon

Shop Assistant / Cashier - X10 Kingsview Mall

Clicks Group

Location
Mpumalanga
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

**Overview** This rewrite describes the role of a Shop Assistant / Cashier, with ten positions available at Kingsview Mall, within the Clicks Group. The primary purpose of this role is to ensure excellent customer service through efficient point of sale (POS) operational activities and merchandising, ultimately creating a positive customer experience. **What you will do** * Efficiently execute all operational activities at the point of sale in a timely manner. * Maintain high levels of accuracy when scanning merchandise and collecting payment, including processing Clubcard rewards. * Ensure the safe handling of cash at all times. * Proactively promote the Clicks' Clubcard and enroll new members to achieve participation targets. * Inform customers about promotions to positively affect sales and ensure they "feel good and pay less." * Deliver superior customer service by acting as a brand ambassador, being visible, and offering friendly and professional service. * Efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. * Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving company values. * Maintain updated knowledge on products, ranges, promotions, and events to provide accurate information to customers at all times. **Requirements (from the original advert)** * **Knowledge:** * Basic maths calculations * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence * **Skills:** * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills * **Competencies:** * **Essential:** * Relating and networking * Following instructions and procedures * Delivering Results and Meeting Customer Expectations * **Desirable:** * Working with people * Persuading and Influencing * Planning and Organising * Coping with Pressures and Setbacks * **Experience:** * Desirable: experience in a customer facing role within a retail/FMCG store operations environment * **Education:** * Essential: Grade 12 * Desirable: Maths 50% and English 50% at Grade 12 level **Who should apply** The ideal candidate for this Shop Assistant / Cashier role will have at least a Grade 12 education, with a desirable academic background including 50% in Maths and English at Grade 12 level. They should possess basic maths calculation skills, computer literacy, and numeracy. Desirable experience includes a customer-facing role within a retail or FMCG store operations environment, along with a background and understanding of merchandising, promotions, stock management, and customer service excellence. The candidate should be organised, good at following instructions, customer-oriented, and focused on delivering results. They should also demonstrate strong communication and problem-solving skills, and ideally, be able to work well with people, persuade, influence, and cope with pressure. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/shop-assistant-cashier-x10-kingsview-mall-clicks-group-2 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Customer service

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Introduction * To deliver service excellence through efficient customer service, point of sale POS operational activities and merchandising in store that leads to a positive customer experience. Job description Job Objectives: * To efficiently execute all operational activities at the point of sale in a timely and efficient manner. * To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. * To ensure the safe handling of cash at all times. * To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets. * To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less". * To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. * To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. * To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. * To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times. Knowledge: * Basic maths calculations * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence Skills: * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills Competencies: Essential: * Relating and networking * Following instructions and procedures * Delivering Results and Meeting Customer Expectations Desirable: * Working with people * Persuading and Influencing * Planning and Organising * Coping with Pressures and Setbacks Minimum requirements Experience: * Desirable: experience in a customer facing role within a retail/FMCG store operations environment Education: * Essential: Grade 12 * Desirable: Maths 50% and English 50% at Grade 12 level

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    Shop Assistant / Cashier - X10 Kingsview Mall at Clicks Group | SPANi - South African Jobs