Shop Assistant / Cashier - X1 Clicks Matumi Retail Centre

In brief

Overview This role as a Shop Assistant / Cashier at Clicks Matumi Retail Centre is responsible for delivering service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising to ensure a positive customer experience. The position is for one individual within the Clicks Group. What you will do * Efficiently execute all operational activities at the point of sale in a timely and efficient manner. * Maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning Clubcard rewards. * Ensure the safe handling of cash at all times. * Proactively promote the Clicks' Clubcard and enroll new Clubcard members to achieve participation targets. * Make customers aware of promotions to positively affect sales and ensure customers "feel good and pay less". * Deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. * Efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. * Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. * Maintain updated knowledge on products, ranges, promotions, and events to provide correct information to customers at all times. Requirements (from the original advert) **Education:** * Essential: Grade 12 * Desirable: Maths 50% and English 50% at Grade 12 level **Experience:** * Desirable: Experience in a customer facing role within a retail/FMCG store operations environment **Knowledge:** * Basic maths calculations * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence **Skills:** * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills **Competencies:** * Essential: Relating and networking; Following instructions and procedures; Delivering Results and Meeting Customer Expectations * Desirable: Working with people; Persuading and Influencing; Planning and Organising; Coping with Pressures and Setbacks Who should apply The ideal candidate should possess a Grade 12 education, be strong in basic maths and numeracy, and have a foundational understanding of retail operations, merchandising, and customer service. They should be highly customer-oriented with good communication, planning, and problem-solving skills, and be computer literate. Candidates who are able to relate and network, follow instructions, deliver results, and meet customer expectations are particularly sought after. Prior experience in a customer-facing role within retail/FMCG is desirable. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/shop-assistant-cashier-x1-clicks-matumi-retail-centre-clicks-group-3 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Before you apply

• Confirm the requirements and closing date on the original listing (myjobmag). SPANi lists vacancies from other sites and may not reflect last-minute changes.
• Legitimate employers do not charge application, registration or training fees.
• Don't send your ID or bank details before you have confirmed the employer is real.

How to spot a job scam

Before you apply

• Read the full advert and confirm you meet the minimum requirements before applying.
• Tailor your CV headline and most recent experience to the job title and key skills.
• Note the closing date and reference number, and keep a copy of what you submit.
• Apply only through the employer or job board link — never pay to apply.