Technical Sales Representative (Kempton Park)

H Systems

Location
Johannesburg, Gauteng
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for a Technical Sales Representative at H Systems, located in Kempton Park. The core purpose of the position is to manage and expand key accounts and source new business by promoting and selling aluminium systems, with the objective of achieving sales and gross profit targets. **What you will do** * Manage and achieve sales targets, ensuring growth of systems sales and identifying sales targets per customer. * Develop strategies to address sales requirements, identify lost sales for recovery, and manage back-orders. * Analyze customer sales history to identify opportunities and ensure GP% targets are met. * Conduct market analysis to identify improvement and opportunity areas, complete sales and demand forecasts, and analyze customer purchasing patterns. * Identify and strategize bringing new clients on board, monitor client requirements, and identify opportunities for innovative products. * Ensure depth of relationships within Key Accounts for continuity and growth, and keep clients informed on pricing, new products, training, and point of sale material. * Prepare and present product demonstrations, presentations, and proposals. * Manage pricing according to company requirements and negotiate terms and conditions of sale. * Manage customer complaints and concerns in a timely and professional manner. * Source new customers as per KPI targets. * Ensure regular visits to Key Accounts in the region and attend trade shows and industry events. * Complete sales and demand forecasts and actual sales analysis for different market segments. * Manage customer debtor book in conjunction with the Branch Manager. * Prepare quotes timeously and accurately, and ensure sales orders and invoices are processed. * Arrange stock for sales orders from other branches or through procurement when needed. * Communicate pipeline orders or "out of the ordinary" purchases to the Branch Manager and Procurement. * Review credit limits, request payments, and communicate with the Debtors department. * Provide accurate technical support to internal and external stakeholders, including troubleshooting and analysis. * Find premium technical solutions for complex customer needs. * Conduct post-installation site inspections and site reports, and assist customers on site with installation guidance when required. * Resolve technical-related customer complaints. * Analyze technical drawings and specify products or solutions in conjunction with the Estimating Department. * Provide technical product advice to customers relating to quotation requests. * Train customers on fabrication, assembly, installation of systems, and operation of punch tools. * Visit architects when required to specify Aliplast or Custodian Ranges and conduct technical presentations with customers. * Control SHEQ Integrated Management System. **Requirements (from the original advert)** * **QUALIFICATIONS** * Grade 12 or equivalent. * Valid Driver’s license. * AutoCAD certificate (added advantage). * **EXPERIENCE** * 2 years’ experience in a similar position. * 8 years’ experience in a sales environment. * Strong technical knowledge of aluminium products and processes, as well as an understanding of the manufacturing industry. * **KNOWLEDGE REQUIREMENTS** * Computer literacy with Proficiency in MS Excel at an intermediate level. * Proficient in SAGE Evolution, or similar, at an intermediate level. * A thorough practical knowledge of best practices in sales processes. * Awareness and understanding of the ISO Standard requirements relevant to the position. * **SKILL REQUIREMENTS** * Quoting and invoicing. * Strong analytical and problem-solving skills. * Key Accounts Management. * Sales and negotiation skills. * Draughting and Estimating skills. * Interpersonal communication and customer service. * Ability to work independently, manage multiple projects, and meet deadlines. **Who should apply** This role is ideal for a candidate with substantial experience in a sales environment, particularly with technical sales of aluminium products and processes. The applicant should be skilled in managing and growing key accounts, sourcing new business, and proficient in achieving sales and gross profit targets. Essential attributes include strong technical knowledge, analytical and problem-solving skills, and the ability to provide comprehensive technical support and customer relationship management. The candidate must be computer literate, proficient in MS Excel and SAGE Evolution (or similar), and possess excellent negotiation, communication, and independent project management skills. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/technical-sales-representative-kempton-park-h-systems-pty-ltd Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

  • At least 2 years of experience.
  • Microsoft Excel
  • Sage / Pastel
  • AutoCAD
  • Customer service
  • Health and safety (OHS)

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

JOB PURPOSE * The core purpose of the role is to manage and grow key accounts and source new business, through promoting and selling aluminium systems, to ensure that sales- and GP targets are achieved. KEY PERFORMANCE AREAS * Sales Management. * Customer Relationship Management. * Administration and Reporting. * Technical Support. * SHEQ Integrated Management System control. MAIN RESPONSIBILITIES SALES MANAGEMENT Ensure sales target is achieved. * Ensure growth of systems sales in line with targets. * Identify sales targets per customer. * Set up strategies to address sales requirements. * Identify lost sales and ensure recovery through sales strategies to meet monthly budget. * Back-order management on a regular basis. * Analyse customers’ sales history on system and identify sales opportunities * Ensure GP% targets budget are achieved. Analyse market and identify improvement / opportunity areas. * Complete sales and demand forecasts and actual sales analysis for the different market segments on a month-by-month basis. * Analyse customers and identify products not buying/stopped purchasing & increase buying of such. * Identify new clients and strategize bringing the client on board. * Closely monitor client requirements and identify opportunities to sell innovative products into the portfolio. * Ensure sufficient depth of relationships within Key Accounts to promote continuity and growth. * Ensure clients are fully appraised of all related issues surrounding pricing, new products, skills training and point of sale material. Market and implement solutions that ensure value and business outcomes for key systems clients. * Prepare and present product demonstrations, presentations, and proposals to customers. Manage and maintain pricing in line with the company pricing requirements. * Negotiate prices, terms, and conditions of sale with customers, and manage customer complaints and concerns in a timely and professional manner. New customer management * Ensure new customers are sourced as per KPI targets set. CUSTOMER RELATIONSHIP MANAGEMENT * Ensure clients are fully appraised of all related issues surrounding pricing, skills training, and point of sale material. * Ensure regular visits to Key Accounts in the region. * Attend trade shows and industry events to network with customers and stay up to date with industry developments. ADMINISTRATION AND REPORTING * Complete sales and demand forecasts and actual sales analysis for the different market segments on a month-by-month basis. * Manage customer debtor book in conjunction with the Branch Manager. Prepare quotes timeously and accurately. * Ensure sales orders and invoices are processed by the Internal Sales Department. * Arranging stock for sales orders from other branches / procurement if insufficient stock is available, in conjunction with responsible employee at the branch. * Communicate pipeline orders or “out of the ordinary” purchases to Branch Manager and Procurement. * Review credit limits and request payments as required and communication to Debtors department. TECHNICAL SUPPORT * Provide accurate technical support to internal and external stakeholders. * Troubleshooting * Analysis. * Find premium technical solutions for complex customer needs, to meet customer requirements. * Post installation site inspections and site reports, when required. * Assist customers on site with installation guidance, when required. * Resolve technical-related customer complaints. * Analyse technical drawings and specify products or solutions accordingly, in conjunction with the Estimating Department. * Provide technical product advice to customers relating to quotation requests, in conjunction with the Estimating Department. * Training customers on fabrication, assembly and installation of systems and operation of punch tools. * Visit architects when required to specify Aliplast or Custodian Ranges. * Conduct technical presentations with customers. Requirements KEY JOB REQUIREMENTS QUALIFICATIONS * Grade 12 or equivalent. * Valid Drivers’ license. * AutoCAD certificate, added advantage. EXPERIENCE * 2 years’ experience in a similar position. * 8 years’ experience in a sales environment. * Strong technical knowledge of aluminium products and processes, as well as an understanding of the manufacturing industry. KNOWLEDGE REQUIREMENTS * Computer literacy with Proficiency in MS Excel at an intermediate level. * Proficient in SAGE Evolution, or similar, at an intermediate level. * A thorough practical knowledge of best practices in sales processes. * Awareness and understanding of the ISO Standard requirements relevant to the position. SKILL REQUIREMENTS * Quoting and invoicing. * Strong analytical and problem-solving skills. * Key Accounts Management. * Sales and negotiation skills. * Draughting and Estimating skills. * Interpersonal communication and customer service. * Ability to work independently, manage multiple projects, and meet deadlines.

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