Key Accounts Specialist - Panel Parts Sales (Motus Retail head office)- Parktown

Motus

Location
Parktown, Gauteng
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for a Key Accounts Specialist focusing on Panel Parts Sales for Motus, based at their Retail head office in Parktown. The primary purpose is to grow national panel parts sales by developing new business and managing key customer accounts within the motor industry. The specialist will be responsible for building strong customer relationships, achieving sales targets, and coordinating service delivery across participating dealerships. **What you will do** * Manage and grow a portfolio of key accounts, including panel beaters, repair groups, insurers, and other relevant customers. * Identify new business opportunities and secure customers to increase panel parts sales nationally. * Develop account plans with clear sales targets, growth opportunities, and customer service priorities. * Conduct regular customer visits across South Africa to understand requirements, strengthen relationships, and review account performance. * Present parts supply solutions and negotiate pricing and commercial terms within approved guidelines. * Work closely with dealership parts teams to coordinate quotations, stock availability, order fulfilment, and deliveries. * Take ownership of customer queries and complaints, coordinate their resolution, and escalate outstanding matters promptly. * Identify service gaps and agree improvement plans with customers and internal teams, tracking actions through to completion. * Monitor sales, profitability, and purchasing trends, and implement actions to address declining or inactive accounts. * Support Finance with account queries and overdue payments and ensure that customers understand applicable credit terms. * Maintain accurate customer records and provide regular reports on sales performance, customer activity, opportunities, and risks. * Monitor competitor activity and market developments to inform sales strategies. **Requirements (from the original advert)** * At least two years’ experience in sales or key account management in any industry. * A proven track record of achieving sales targets, growing accounts, and maintaining customer relationships. * A valid South African driver’s licence. * Willingness and ability to undertake extensive travel across South Africa. * Computer literacy, including Microsoft Excel, Word, and Outlook. * Motor industry, automotive parts, or panel parts experience would be advantageous. * Strong relationship management and customer service skills. * Effective communication, presentation, and negotiation skills. * Commercial awareness and the ability to identify sales opportunities. * Strong planning, organisation, and follow-through. * Practical problem-solving and the ability to coordinate multiple stakeholders. * Accountability for customer commitments and sales results. * Ability to work independently and manage a national account portfolio. **Who should apply** This role is ideal for an experienced sales or key account management professional who is driven to achieve national sales and profitability targets for panel parts within the motor industry. The successful candidate will have a proven track record in account growth, new business development, and maintaining strong customer relationships. They must be willing and able to travel extensively across South Africa, possess a valid driver's license, and be proficient in Microsoft Office. A background in the motor industry or automotive parts is an advantage. The ideal candidate will be a highly organised, independent problem-solver with strong relationship management, communication, negotiation, and commercial awareness skills, capable of coordinating various stakeholders and taking accountability for results. **Deadline** 21 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/key-accounts-specialist-panel-parts-sales-motus-retail-head-office-parktown-motus-holdings-limited Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Microsoft Excel
    • Customer service
    • Driver's licence

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Purpose of the role * To grow national panel parts sales by developing new business and managing key customer accounts within the motor industry. The role is responsible for building strong customer relationships, achieving sales targets and coordinating service delivery across participating dealerships. Key responsibilities * Manage and grow a portfolio of key accounts, including panel beaters, repair groups, insurers and other relevant customers. * Identify new business opportunities and secure customers to increase panel parts sales nationally. * Develop account plans with clear sales targets, growth opportunities and customer service priorities. * Conduct regular customer visits across South Africa to understand requirements, strengthen relationships and review account performance. * Present parts supply solutions and negotiate pricing and commercial terms within approved guidelines. * Work closely with dealership parts teams to coordinate quotations, stock availability, order fulfilment and deliveries. * Take ownership of customer queries and complaints, coordinate their resolution and escalate outstanding matters promptly. * Identify service gaps and agree improvement plans with customers and internal teams, tracking actions through to completion. * Monitor sales, profitability and purchasing trends, and implement actions to address declining or inactive accounts. * Support Finance with account queries and overdue payments and ensure that customers understand applicable credit terms. * Maintain accurate customer records and provide regular reports on sales performance, customer activity, opportunities and risks. * Monitor competitor activity and market developments to inform sales strategies. Minimum requirements * At least two years’ experience in sales or key account management in any industry. * A proven track record of achieving sales targets, growing accounts and maintaining customer relationships. * A valid South African driver’s licence. * Willingness and ability to undertake extensive travel across South Africa. * Computer literacy, including Microsoft Excel, Word and Outlook. * Motor industry, automotive parts or panel parts experience would be advantageous. Skills and competencies * Strong relationship management and customer service skills. * Effective communication, presentation and negotiation skills. * Commercial awareness and the ability to identify sales opportunities. * Strong planning, organisation and follow-through. * Practical problem-solving and the ability to coordinate multiple stakeholders. * Accountability for customer commitments and sales results. * Ability to work independently and manage a national account portfolio. Key performance indicators * Achievement of sales and profitability targets. * Growth in existing accounts and acquisition of new accounts. * Customer retention and reactivation of inactive accounts. * Timely resolution of customer queries and completion of improvement plans. * Delivery of planned customer visits and account reviews. * Accuracy and timeliness of sales forecasts and account reporting. Closing Date 21 October 2026

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