Key Accounts Specialist - Panel Parts Sales (Motus Retail Head Office)- Randburg

Motus

Location
Randburg, Gauteng
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for a Key Accounts Specialist in Panel Parts Sales at Motus Retail Head Office in Randburg. The primary objective is to expand national panel parts sales by developing new business and managing existing key customer accounts within the motor industry. The specialist is responsible for fostering strong customer relationships, achieving sales targets, and coordinating service delivery across participating dealerships. **What you will do** * Manage and grow a portfolio of key accounts, including panel beaters, repair groups, insurers and other relevant customers. * Identify new business opportunities and secure customers to increase panel parts sales nationally. * Develop account plans with clear sales targets, growth opportunities and customer service priorities. * Conduct regular customer visits across South Africa to understand requirements, strengthen relationships and review account performance. * Present parts supply solutions and negotiate pricing and commercial terms within approved guidelines. * Work closely with dealership parts teams to coordinate quotations, stock availability, order fulfilment and deliveries. * Take ownership of customer queries and complaints, coordinate their resolution and escalate outstanding matters promptly. * Identify service gaps and agree improvement plans with customers and internal teams, tracking actions through to completion. * Monitor sales, profitability and purchasing trends, and implement actions to address declining or inactive accounts. * Support Finance with account queries and overdue payments and ensure that customers understand applicable credit terms. * Maintain accurate customer records and provide regular reports on sales performance, customer activity, opportunities and risks. * Monitor competitor activity and market developments to inform sales strategies. **Requirements (from the original advert)** * At least two years’ experience in sales or key account management in any industry. * A proven track record of achieving sales targets, growing accounts and maintaining customer relationships. * A valid South African driver’s licence. * Willingness and ability to undertake extensive travel across South Africa. * Computer literacy, including Microsoft Excel, Word and Outlook. * Motor industry, automotive parts or panel parts experience would be advantageous. * Strong relationship management and customer service skills. * Effective communication, presentation and negotiation skills. * Commercial awareness and the ability to identify sales opportunities. * Strong planning, organisation and follow-through. * Practical problem-solving and the ability to coordinate multiple stakeholders. * Accountability for customer commitments and sales results. * Ability to work independently and manage a national account portfolio. **Who should apply** The ideal candidate is an experienced and results-oriented professional with a minimum of two years in sales or key account management, demonstrating a proven track record of achieving sales targets, growing accounts, and maintaining customer relationships. They should possess strong relationship management, customer service, communication, presentation, and negotiation skills, coupled with commercial awareness to identify sales opportunities. The role requires someone highly organized, proactive in problem-solving, capable of working independently to manage a national account portfolio, and accountable for sales results and customer commitments. The candidate must hold a valid South African driver’s licence and be willing to undertake extensive travel across the country. Computer literacy, particularly with Microsoft Excel, Word, and Outlook, is essential, and experience in the motor industry, automotive parts, or panel parts is considered an advantage. **Deadline** 21 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/key-accounts-specialist-panel-parts-sales-motus-retail-head-office-randburg-motus-holdings-limited Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Microsoft Excel
    • Customer service
    • Driver's licence

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Purpose of the role * To grow national panel parts sales by developing new business and managing key customer accounts within the motor industry. The role is responsible for building strong customer relationships, achieving sales targets and coordinating service delivery across participating dealerships. Key responsibilities * Manage and grow a portfolio of key accounts, including panel beaters, repair groups, insurers and other relevant customers. * Identify new business opportunities and secure customers to increase panel parts sales nationally. * Develop account plans with clear sales targets, growth opportunities and customer service priorities. * Conduct regular customer visits across South Africa to understand requirements, strengthen relationships and review account performance. * Present parts supply solutions and negotiate pricing and commercial terms within approved guidelines. * Work closely with dealership parts teams to coordinate quotations, stock availability, order fulfilment and deliveries. * Take ownership of customer queries and complaints, coordinate their resolution and escalate outstanding matters promptly. * Identify service gaps and agree improvement plans with customers and internal teams, tracking actions through to completion. * Monitor sales, profitability and purchasing trends, and implement actions to address declining or inactive accounts. * Support Finance with account queries and overdue payments and ensure that customers understand applicable credit terms. * Maintain accurate customer records and provide regular reports on sales performance, customer activity, opportunities and risks. * Monitor competitor activity and market developments to inform sales strategies. Minimum requirements * At least two years’ experience in sales or key account management in any industry. * A proven track record of achieving sales targets, growing accounts and maintaining customer relationships. * A valid South African driver’s licence. * Willingness and ability to undertake extensive travel across South Africa. * Computer literacy, including Microsoft Excel, Word and Outlook. * Motor industry, automotive parts or panel parts experience would be advantageous. Skills and competencies * Strong relationship management and customer service skills. * Effective communication, presentation and negotiation skills. * Commercial awareness and the ability to identify sales opportunities. * Strong planning, organisation and follow-through. * Practical problem-solving and the ability to coordinate multiple stakeholders. * Accountability for customer commitments and sales results. * Ability to work independently and manage a national account portfolio. Key performance indicators * Achievement of sales and profitability targets. * Growth in existing accounts and acquisition of new accounts. * Customer retention and reactivation of inactive accounts. * Timely resolution of customer queries and completion of improvement plans. * Delivery of planned customer visits and account reviews. * Accuracy and timeliness of sales forecasts and account reporting. Closing Date 21 October 2026

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