Human Resources / Industrial Relations Manager - Bloemfontein

Fidelity Services Group

Location
Bloemfontein, Free State
Minimum qualification
Bachelor's degree
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for a Human Resources / Industrial Relations Manager, based in Bloemfontein, for Fidelity Services Group. The primary purpose of this position is to guide and advise business leaders, management, and staff on labour relations matters within the organisation, ensuring full compliance with labour legislation. **What you will do** You will be responsible for a wide range of HR and IR functions, including managing and reporting on disciplinary and employee relations statistics to internal stakeholders and for Department of Labour submissions. Your duties will encompass managing various reports, creating orders, drafting correspondence, and compiling presentations. You will advise on and manage retrenchments, structural changes, consultation processes, and grievances, while also providing advice on ER matters and disciplinary procedures. The role involves managing appeals, conducting industry benchmarking, delivering IR training, and acting as a liaison for Labour Court matters and interventions during strikes and labour unrest. You will analyze ER trends, support Department of Labour visits, and ensure compliance with legal and governance frameworks by drafting and negotiating agreements, providing legal opinions, and liaising with external attorneys. Establishing and maintaining sound relationships with union representatives, managing union activities, and conducting employee engagement sessions are key. You will manage all CCMA cases for the Group, including legal drafting and appearances. Additionally, you will be involved in various ad-hoc tasks, monitoring internal labour relations trends, providing advisory support, staying updated with ER legislation, and attending retrenchment, disciplinary, and grievance hearings, providing advice on BCEA, LRA, and EE matters. **Requirements (from the original advert)** * Relevant Qualification - Relevant Degree and extensive IR/HR Experience * 5 years relevant work experience, 2 of which should at least be in a unionized environment * Conducting of CCMA / Bargaining Council Arbitrations with a successful track record * Handling of union issues and wage negotiations at various levels * Advanced computer literacy in the Microsoft Office package — MS Word, MS Excel, E-mail * Must be willing to travel - own reliable transport **Who should apply** The ideal candidate for this role is an experienced professional with a relevant degree in IR/HR and at least 5 years of work experience, including a minimum of 2 years in a unionized environment. You should possess a proven track record in conducting CCMA/Bargaining Council arbitrations and handling union issues and wage negotiations. Advanced computer literacy in Microsoft Office is essential. You must be willing to travel and possess your own reliable transport. Key attributes include exceptional administrative skills, expert knowledge of labor legislation, policies, and procedures, a goal-oriented approach, strong communication and interpersonal skills, and high levels of organization, accuracy, and attention to detail. Excellent time management, problem-solving, and analytical capabilities are also required. **Deadline** 30th October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/human-resources-industrial-relations-manager-bloemfontein-fidelity-services-group Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

  • At least 5 years of experience.
  • Microsoft Excel
  • Microsoft Office
  • Payroll
  • Project management

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Job Description * Overall Purpose of the Job: Guide and advise business leaders’ management and staff in labour relations matters within the organisation whilst ensuring compliance to labour legislation. Minimum Requirements * Relevant Qualification - Relevant Degree and extensive IR/HR Experience * 5 years relevant work experience, 2 of which should at least be in a unionized environment * Conducting of CCMA / Bargaining Council Arbitrations with a successful track record * Handling of union issues and wage negotiations at various levels * Advanced computer literacy in the Microsoft Office package — MS Word, MS Excel, E-mail * Must be willing to travel - own reliable transport Duties & Responsibilities Reporting * Manage disciplinary statistics — Department of Labour submission purposes - monthly for final report to be submitted * Monthly reporting of National Employee Relations statistics * Weekly reporting of IR and HR Matters * Reports submitted to and by investigators - to ensure full compliance and adherence to basic fundamentals in relation to the concern raised- as and when reports are received * Manage internal and external interfaces * Compilation of Daily / Weekly and Monthly HR Reports. * Creating sales orders / No Charge orders as needed. * Drafting of internal and external correspondence. * Complete Payroll orders as needed. * Compile Power Point presentations. * Assist to resolve Staff enquiries. * Project Management * Advise and management of all retrenchment and structural changes within the region as and when occurs * Consultation processes to be completed within the relevant time periods * Manage grievances received within region to ensure compliance with code of good practice and other related polices * Provide advice to management on ER related matters and disciplinary procedures * Manage appeals procedure * Industry benchmarking in relation to conditions of employment and union activity of industry competitors per function of the business * Conducting of IR Training as per National Training Schedule and regional requirements * Manage Labour Court matters as a liaison with external attorneys * Management of strikes and labour unrest interventions * Analysis of the nature and trends in respect of ER Related Matter/s and drive intervention/s of corrective measures * Support the management of Department of Labour visits and execution of activities Management of internal and external stakeholders * Interaction with line managers in order to improve diversity within the workplace * Drafting of recommendations * Having a tracking mechanism of those concerns being addressed by line management Union activity * Form sound relationships with union representatives and drive climate within the Operations Business. * Having measures in place to ensure proactive notification of staff concerns and action points. * Management of Union Membership within the company on a monthly basis * Conduct/Coordinate Employee Engagement sessions in order to be aware of the climate within the business and promote a healthy working culture * Negotiation and attendance of union meetings * Establish and co-ordinate management/employee/union communication to promote a healthy working culture * Address and respond to union correspondence * Establish employee concerns to potentially reduce union membership and activities * Directing others * Address all union issues and grievances * Enter into and manage union negotiations regarding issues that may arise. * Attend to meetings and consultations with unions on all issues within FSG. * Manage union correspondence and issues on a daily basis within FSG. CCMA * Management of all CCMA cases for the Group where required including legal drafting and appearances in conciliations and arbitrations. * Legal and legal compliance * Compliance and governance for the Group and its subsidiaries. * Drafting, vetting and negotiating of agreements both in the commercial and labour environments * Drafting of legal opinions * Ensuring compliance with Court rules and Regulations * Liaising with external attorneys. * Managing external advisors * Engagement with Internal stakeholders across the Group. * Implement legally compliant best business practices and policies in order to protect the organization from regulatory and or legal action * Ensure continuous process improvement to enable effective operational processes * Provide expert recommendations that are technically accurate and timeous * Minimise potential financial losses through identifying, assessing and mitigating risk * Identify, manage and mitigate, where possible, the function's operational risks in order to provide assurance to the business * Attend to ad-hoc legal functions and advise across the Group. * Draft and attend to all Labour Court and Labour Appeal Court matters within the Group Ad-hoc * Assisting with other ad-hoc tasks, analysis and projects as and when required * Monitor internal labour relations trends and submit relevant reports * Advisory capacity related to all employee concerns and management to HR personnel * Keep up to date with current ER legislation and ensure this is aligned with company's Employee Relations policy * Ensure that all ad-hoc duties are completed within the specified time period * Time Management * Attend to retrenchment consultations * Attend to chair disciplinary hearings * Attend to chair grievance hearings * BCEA and Labour advice to HR, Line Managers and employees * LRA and EE advice Skills and Attributes: * Exceptional administrative skills * Expert knowledge of labor legislation, policies and procedures * Goal orientated * Good communication and Interpersonal skills * Highly organized * High accuracy and attention to detail * Excellent time management * Problem Solving and analytical capability Deadline:30th October,2026

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