Operations Manager - Durban

In brief

Overview This role is for an Operations Manager located in Durban, within the Fidelity Services Group. The overall purpose of this position is to manage several other Operations Managers, focusing on key operational areas including client liaison, HR/IR matters, fleet management, expenses control, investigations, and ensuring the proper posting of Security officers. What you will do The responsibilities for this position include: * Managing multiple Operations Managers. * Handling client liaison. * Addressing HR/IR matters. * Managing fleet operations. * Controlling expenses. * Conducting investigations. * Ensuring the correct deployment of Security officers. * Meeting contractual requirements as stipulated by clients. * Maintaining good relations between Fidelity Security Services Group and clients regarding security services. * Constantly evaluating service levels and making recommendations to clients for service improvement. * Dealing with all required administrative matters. * Liaising daily with Branch management on various operational issues. * Submitting relevant weekly/monthly incident and general reports to management. Requirements (from the original advert) * Matric certificate * PSIRA Grade A registration and accreditation * At least 5 years’ experience in the security industry * Computer literacy on Microsoft Programs * Own reliable transport and a valid Driver’s Licence * Must be firearm trained for Business Purpose * No criminal record * Applicants to reside in Durban Who should apply This position is suited for an experienced professional within the security industry, specifically someone capable of managing other operations managers and overseeing various critical functions. The ideal candidate will possess strong client liaison skills, a solid understanding of HR/IR matters, experience in fleet management, expense control, and investigations. They should be proficient in computer use, have a PSIRA Grade A registration, be firearm trained, have a clean criminal record, and must reside in Durban with their own reliable transport. Deadline 19th October, 2026 Reference Original posting: https://www.myjobmag.co.za/job/operations-manager-durban-fidelity-services-group Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 5 years of experience.

• Driver's licence

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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