Regional Property Operations Manager

In brief

Overview This role is for a Regional Property Operations Manager within a leading student accommodation and property management company. The successful candidate will oversee the operational, financial, compliance, asset, people, and service delivery performance of a regional portfolio of student accommodation properties. The recruitment for this position is being managed by Hire Resolve, a South African recruitment company specializing in placing professionals in various fields across South Africa and Africa. What you will do * Provide regional accountability for property condition, building performance, asset integrity, and asset lifecycle management. * Implement preventative and lifecycle maintenance programmes and oversee maintenance quality, recurring defects, and asset deterioration risks. * Ensure compliance with the OHS Act, fire regulations, SANS and building codes, local authority requirements, and university requirements. * Ensure OHS inspections, fire drills, evacuation procedures, and statutory records are completed and maintained. * Prepare, consolidate, and manage regional OPEX and CAPEX budgets, three-year financial forecasts, and lifecycle plans. * Review monthly income and expenses, operating cost variances, municipal recoveries, arrears, and collections performance. * Approve expenditure within delegated authority levels and ensure adherence to procurement frameworks and cost recovery requirements. * Oversee regional vacate and intake planning, occupancy and demand trends, contractor planning, and asset replacement requirements. * Provide regional oversight of hard and soft services, including cleaning, security, and maintenance contractors. * Monitor contractor performance, cost effectiveness, and SLA adherence, addressing recurring defects and under-performance. * Ensure a consistent tenant and student experience across the regional portfolio. * Manage escalated student complaints and support crisis and emergency response when required. * Maintain productive relationships with universities, institutional stakeholders, municipalities, and service partners. * Provide direct line management to Residence Managers and regional operational teams. * Ensure performance reviews, training plans, corrective action, and workforce capacity planning are effectively managed. * Provide regional direction and control of daily operations, ensuring SOPs, business rules, and reporting requirements are followed. * Develop and execute regional operational strategies and submit monthly reports covering occupancy, financials, compliance, maintenance, and incidents. * Support new site launches, expansion projects, and portfolio growth initiatives. * Support senior management with special projects, investigations, audits, and performance interventions. Requirements (from the original advert) * Degree in Property Management, Facilities Management, Business or a related field. * 5–8 years’ experience in multi-site property or operations management. * Experience in student accommodation or hospitality is preferred. * Strong leadership and team management skills. * Financial acumen and budgeting expertise. * Excellent communication and stakeholder engagement skills. * Strong conflict resolution and crisis management abilities. * Knowledge of property legislation and student housing trends. * Tech-savvy, with experience using CRM systems, Microsoft Office and property management software. * Valid driver’s license and willingness to travel between sites. * Familiarity with South African housing regulations and NSFAS policies is advantageous. * Ability to work flexible hours, including weekends during peak periods. * Experience with sustainability and lifecycle asset planning is advantageous. Who should apply The ideal candidate is an experienced Regional Property Operations Manager with strong experience in multi-site property or operations management. They should be capable of overseeing the operational, financial, compliance, asset, people, and service delivery performance of a regional portfolio of student accommodation properties. The role requires a relevant degree, 5-8 years of experience, strong leadership, financial acumen, communication, conflict resolution skills, and tech-savviness. Preferred qualifications include experience in student accommodation or hospitality, and familiarity with South African housing regulations and NSFAS policies. Deadline Not specified Reference Original posting: https://www.jobmail.co.za/jobs/logistics/operations/durban/regional-property-operations-manager-id-7591406 Source: jobmail

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 5 years of experience.

• Microsoft Office
• Agile / Scrum
• Health and safety (OHS)

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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