Outbound Sales Consultant

Standard Bank

Location
Johannesburg, Gauteng
Minimum qualification
Certificate / N-level / trade
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for an Outbound Sales Consultant at Standard Bank. The position involves proactively selling and cross-selling Funeral Plans and Life Insurance products through outbound telesales and virtual client engagement. **What you will do** * Proactively sell and cross-sell Funeral Plans and Life Insurance products through outbound telesales and virtual client engagement. * Identify client insurance and protection needs through effective questioning, product recommendations and needs-based sales conversations. * Execute outbound sales campaigns, engage prospective and existing clients and convert opportunities into successful insurance sales. * Clearly explain insurance product features, benefits, premiums and policy conditions, ensuring clients make informed decisions. * Accurately capture and process insurance applications, maintain client records and track sales performance in line with FAIS, compliance and operational requirements. **Requirements (from the original advert)** * **Qualifications:** * National Certificate in Banking NQF 5, FAIS-recognised, or an equivalent relevant qualification. * Must meet the applicable FAIS Fit and Proper requirements for the role. * **Minimum Experience:** * Minimum of 12 months' continuous experience in a target-driven telesales or outbound sales environment, preferably within banking, insurance or financial services. * Experience engaging clients telephonically, identifying sales opportunities and promoting products or services. * Demonstrated ability to achieve sales targets, handle objections and convert client conversations into successful sales. * Basic understanding of insurance products, particularly Funeral Plans and Life Insurance, would be advantageous. * Experience working with sales targets, conversion rates, customer relationship management systems and sales reporting. * **Behavioural Competencies:** * Checking Things * Convincing People * Developing Expertise * Embracing Change * Meeting Timescales * **Technical Competencies:** * Application & Submission Verification Consumer Banking * Banking Processes & Procedures * Client Acceptance & Review * Customer Understanding Consumer Banking * Processing & Product Knowledge Consumer Banking **Who should apply** Ideal candidates should possess a FAIS-recognised National Certificate in Banking NQF 5 or an equivalent qualification, meet FAIS Fit and Proper requirements, and have a minimum of 12 months' continuous experience in a target-driven telesales or outbound sales environment, preferably in banking, insurance, or financial services. Applicants should be skilled in telephonic client engagement, identifying sales opportunities, and achieving sales targets, with an advantageous basic understanding of insurance products. Furthermore, candidates should exhibit competencies such as Checking Things, Convincing People, Developing Expertise, Embracing Change, Meeting Timescales, and demonstrate technical skills in areas like Application & Submission Verification, Banking Processes & Procedures, Client Acceptance & Review, Customer Understanding, and Processing & Product Knowledge for Consumer Banking. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/outbound-sales-consultant-standard-bank-group Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

Job description

Key Responsibilities: * Proactively sell and cross-sell Funeral Plans and Life Insurance products through outbound telesales and virtual client engagement. * Identify client insurance and protection needs through effective questioning, product recommendations and needs-based sales conversations. * Execute outbound sales campaigns, engage prospective and existing clients and convert opportunities into successful insurance sales. * Clearly explain insurance product features, benefits, premiums and policy conditions, ensuring clients make informed decisions. * Accurately capture and process insurance applications, maintain client records and track sales performance in line with FAIS, compliance and operational requirements. Qualifications * National Certificate in Banking NQF 5, FAIS-recognised, or an equivalent relevant qualification. * Must meet the applicable FAIS Fit and Proper requirements for the role. Minimum Experience: * Minimum of 12 months' continuous experience in a target-driven telesales or outbound sales environment, preferably within banking, insurance or financial services. * Experience engaging clients telephonically, identifying sales opportunities and promoting products or services. * Demonstrated ability to achieve sales targets, handle objections and convert client conversations into successful sales. * Basic understanding of insurance products, particularly Funeral Plans and Life Insurance, would be advantageous. * Experience working with sales targets, conversion rates, customer relationship management systems and sales reporting. Behavioural Competencies: * Checking Things * Convincing People * Developing Expertise * Embracing Change * Meeting Timescales Technical Competencies: * Application & Submission Verification Consumer Banking * Banking Processes & Procedures * Client Acceptance & Review * Customer Understanding Consumer Banking * Processing & Product Knowledge Consumer Banking

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Outbound Sales Consultant at Standard Bank | SPANi - South African Jobs