Retail Shopping Centre Manager

In brief

Overview Excellerate JHI is seeking a Centre Manager to oversee a retail shopping centre. The role involves managing the building by optimizing all trading opportunities, including lease agreements, and ensuring the portfolio’s financial performance remains sound. This includes optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, managing and controlling personnel, service contractors, repairs, revamps, tenant installations, inspections, and general building administration. This position is designed for an all-rounded property professional. What you will do In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Key tasks include: * **People Management**: Oversee training & development, corporate culture change, and ensure the living of company values. * **Marketing of Space & Renewals**: * Ensure the correctness of vacancy and marketing plans, including determining tenant mix. * Conduct lease negotiations according to the approval framework and mandate. * Draft motivations for deal approvals and communicate with brokers. * Secure a sustainable income stream while considering the viability of tenant trade densities, required tenant mix, and the building's profile and image. * Retain or replace tenants in time at an optimal rate. * Ensure contract administration is accurate, complete, and timely. * Ensure tenants are fully installed in time as per specifications within the agreed timeframe. * Attract and approve targeted tenants. * **Property Management**: Prepare the management pack, in conjunction with Finance, and coordinate, arrange, and attend management meetings. * **Budgeting: Income & Expense Control**: * Provide inputs into income & expense budgets based on knowledge of the property market in the cluster. * Manage income & expenses, including monitoring actual income versus budget. * Evaluate outstanding rent-roll by timeously following up and implementing corrective measures. * Be involved in and monitor legal cases. * Develop vacant space strategy in conjunction with the Regional Manager. * Confirm the validity of transactions for commission claims. Requirements (from the original advert) * **Inherent requirements (non-negotiable)**: * Minimum Grade 12 qualification * Between 3 – 5 years of relevant experience in the property/centre management industry * Must hold a valid Fidelity Fund Certificate and satisfy the requirements as set out by the PPRA and current legislation for the position. * Proven retail shopping centre management experience, including overseeing daily operations, staff supervision, leasing management, and customer service in a retail environment. * **Additional demonstrable requirements**: * Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA. * Awareness and implementation of quality standards. * Basic contract management abilities. * Proven experience in managing and maintaining Service Level Agreements (SLAs) with vendors and service providers. * Working knowledge and understanding of lease conditions. * Administration principles and reporting expertise. * Understanding of cost budgeting and control. * Working knowledge of statutory requirements, including the Occupational Health and Safety Act. * Excellent communication skills, both verbal and written. * Proficiency in basic numeracy skills. Who should apply This role is ideal for an all-rounded property professional with proven retail shopping centre management experience. The candidate should possess a strong background in financial performance optimization, lease management, people management, and facilities administration. Essential qualities include strong communication skills, a deep understanding of statutory requirements, and proficiency in relevant business systems. Deadline 20 October 2026 Reference Original posting: https://www.myjobmag.co.za/job/retail-shopping-centre-manager-excellerate-jhi-6 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• Microsoft Excel
• Microsoft Office
• SAP
• Customer service
• Health and safety (OHS)

Extracted automatically from the advert; confirm requirements on the original listing.

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