Shop Assistant / Cashier - Clicks Taung

In brief

**Overview** This role is for a Shop Assistant / Cashier at Clicks Group in Taung. The primary purpose of this position is to deliver service excellence by efficiently managing customer service interactions, point of sale (POS) operational activities, and merchandising within the store to ensure a positive customer experience. **What you will do** * Efficiently execute all operational activities at the point of sale in a timely and efficient manner. * Maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning ClubCard rewards. * Ensure the safe handling of cash at all times. * Proactively promote the Clicks' ClubCard and enroll new ClubCard members to achieve participation targets. * Make customers aware of promotions to positively affect sales and ensure customers "feel good and pay less". * Deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. * Efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. * Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. * Maintain updated knowledge on products, ranges, promotions, and events to provide the correct information to customers at all times. **Requirements (from the original advert)** **Knowledge:** * Basic maths calculations * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence **Skills:** * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills **Competencies:** * Essential: Relating and networking * Essential: Following instructions and procedures * Essential: Delivering Results and Meeting Customer Expectations **Experience:** * Desirable: experience in a customer facing role within a retail/FMCG store operations environment **Education:** * Essential: Grade 12 * Desirable: Maths 50% and English 50% at Grade 12 level **Who should apply** The ideal candidate should possess strong customer orientation, good communication and numeracy skills, and be computer literate. They should be able to plan, organize, and solve problems effectively. Key attributes include the ability to relate to and network with people, follow instructions and procedures diligently, and consistently deliver results and meet customer expectations. Desirable qualities include working well with others, being persuasive and influential, and coping well with pressures and setbacks. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/shop-assistant-cashier-clicks-taung-clicks-group-2 Source: myjobmag

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• Customer service

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