Shop Assistant / Cashier X1 - Clicks Mompati

In brief

Overview This role is for a Shop Assistant / Cashier at Clicks Mompati, part of the Clicks Group. The primary purpose of this position is to deliver service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising in-store, aiming to ensure a positive customer experience. What you will do * Efficiently execute all operational activities at the point of sale in a timely and efficient manner. * Maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning ClubCard rewards. * Ensure the safe handling of cash at all times. * Proactively promote the Clicks' ClubCard and enroll new ClubCard members in order to achieve the ClubCard participation targets. * Make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less". * Deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. * Efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. * Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. * Maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times. Requirements (from the original advert) **Knowledge:** * Basic maths calculations * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence **Skills:** * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills **Competencies:** * **Essential:** * Relating and networking * Following instructions and procedures * Delivering Results and Meeting Customer Expectations * **Desirable:** * Working with people * Persuading and Influencing * Planning and Organising * Coping with Pressures and Setbacks **Experience:** * **Desirable:** experience in a customer facing role within a retail/FMCG store operations environment **Education:** * **Essential:** Grade 12 * **Desirable:** Maths 50% and English 50% at Grade 12 level Who should apply This role is suited for an individual with a Grade 12 education, who possesses strong customer service skills, accuracy with cash handling and POS operations, and an understanding of retail merchandising. The ideal candidate will be adept at communication, computer literate, and able to work within established procedures while contributing to sales targets and customer experience. Experience in a customer-facing retail environment and strong numeracy skills are desirable. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/shop-assistant-cashier-x1-clicks-mompati-clicks-group-2 Source: myjobmag

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• Customer service

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