Administration Clerk Production (receptionist)

In brief

**Overview** This role is for an Administration Clerk Production within the Auxiliary Services Division of the Pongola-Umzimkhulu Catchment Management Agency (PUCMA 44), which is part of the Department of Water and Sanitation (DWS). The position is based in Durban and offers an annual salary of R237,453 (Level 05). The primary function is to provide administrative support, manage communication channels, and assist with reception duties for Corporate Services. **What you will do** Key responsibilities for this role include: * Providing administrative support to Corporate Services. * Compiling VA2 for the section. * Recording all incoming mail and invoices from stakeholders. * Preparing and compiling submissions as requested. * Issuing access cards to staff and visitors. * Ordering access cards and maintaining relevant registers. * Operating the switchboard by answering incoming and making outgoing calls. * Ensuring customers are referred promptly and correctly. * Taking messages and administering their correct distribution. * Supplying basic information to customers regarding the Agency's services. * Keeping the reception area clean and tidy at all times. * Receiving visitors. * Updating the internal telephone directory and maintaining a database of received documents. * Reporting faults on the telephone system to the service provider. * Utilizing the telephone management system to monitor telephone costs, including printing reports and verifying information, and keeping and completing registers pertaining to the telephone system. **Requirements (from the original advert)** * A Senior/Grade 12 certificate. * Good written and verbal communication skills. * Ability to learn the Agency service delivery components. * Must be able to operate a switchboard. * Must be computer literate with typing skills. * Must be able to organize and prioritise work. * Have telephone etiquette. * Ability to take initiative and work independently. * *Added advantage:* Receptionist, front line/Office Admin short courses/certificate. **Who should apply** This role is suitable for individuals who possess a Senior/Grade 12 certificate and have strong communication skills, both written and verbal. Ideal candidates should be computer literate with typing proficiency, capable of operating a switchboard, and demonstrating good telephone etiquette. The position requires someone who can organize and prioritize tasks effectively, work independently, take initiative, and is willing to learn the Agency's service delivery components. Candidates with short courses or certificates in receptionist, front line, or office administration would have an added advantage. **Deadline** Not specified **Reference** Original posting: https://www.govpage.co.za/vacancies/department-of-water-and-sanitation-dws-vacancies-5#spani-ref-pucma-44 Source: govpage

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