Claims & Client Services Administrator

In brief

**Overview** Aon Re Africa is seeking a Claims & Client Services Administrator. This is a hybrid role, offering flexibility to work both virtually and from the head office in Sandton. The primary purpose of this role is to provide support to brokers in reinsurance accounting and administration functions, which involves understanding and analysing terms and conditions, processing, and reconciling accounts. Aon, the parent company, is dedicated to making better decisions to protect and enrich lives globally, fostering a united team environment focused on client and colleague success. **What you will do** * Obtain and understand relevant supporting documentation, such as terms and conditions of the cover note. * Maintain awareness of timeframes and deadlines within the area of responsibility. * Process and reconcile accounts. * Submit necessary documentation and invoices to relevant clients and Reinsurers. * Ensure timely collection of respective funds and verify their receipt. * Submit outstanding statements and reconciliations to Finance, matching them with cash received. * Verify that all allocations are correctly done and paid out. * Attend to and resolve queries in a timely manner. * Follow up on outstanding balances from clients and/or Reinsurers. * Reconcile balances and payments, making payments or refunds as appropriate. * Provide age analysis and SLA audit reports to management. * Build and maintain effective relationships with all key stakeholders. * Engage in business development and/or contribute directly or indirectly to all business development efforts in Aon South Africa. **Requirements (from the original advert)** **Qualifications** * Grade 12 matric. * A diploma or degree in accounting or financial management. **Knowledge** * Knowledge of relevant legislation, including VAT. * Knowledge and understanding of insurance and reinsurance, with specific knowledge of facultative. * Knowledge of reinsurance accounting. **Skills and Attributes** * Well-developed analytical, technical, and problem-solving skills. * Computer literacy with advanced experience in MS Word and Excel. * Well-developed business and financial skills and acumen. **Experience** * A minimum of 2 to 3 years’ general accounting experience. * Experience in reinsurance accounting is a distinct advantage. * Credit Control experience. * Previously had a mandate to settle claims. **Who should apply** This role is suitable for individuals with experience in Reinsurance who are keen to further their career within the short-term insurance industry. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/claims-client-services-administrator-aon Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Microsoft Excel

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Before you apply

• Confirm the requirements and closing date on the original listing (myjobmag). SPANi lists vacancies from other sites and may not reflect last-minute changes.
• Legitimate employers do not charge application, registration or training fees.
• Don't send your ID or bank details before you have confirmed the employer is real.

How to spot a job scam

Before you apply

• Read the full advert and confirm you meet the minimum requirements before applying.
• Tailor your CV headline and most recent experience to the job title and key skills.
• Note the closing date and reference number, and keep a copy of what you submit.
• Apply only through the employer or job board link — never pay to apply.