Discovery: Technical Support Learnerships 2026 / 2027

Learnership Overview This Learnership leads to a nationally recognised FETC: IT Technical Support qualification which consists of structured learning components combined with practical/workplace experience in the IT Servicing Team. Responsibilities Areas of responsibility may include but not limited to: * Desktop support, * Hardware engineering, * Digital Support (Contact Centre) Requirements * Grade 12 with: 1. Maths (Minimum Level 4 – 50%) 2. English (Minimum Level 4 – 50%) 3. Maths Literacy (Minimum Level 5 - 60% ) 4. 2nd language (Minimum Level 4 – 50%) * Not be engaged in post Matric studies or formal employment; * Not have completed any previous Learnership. * Be between the ages of 18 and 30 years; * Have effective communication skills in the written & verbal English language; * Possess basic computer skills mainly MS Excel & MS Outlook Advantageous:an incomplete tertiary IT qualification will be advantageous Skills and Competencies * Innovative/ critical thinking/ and problem solving skills * Good attention to detail and levels of accuracy * Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner. * Time management and planning skills * Ability to effectively prioritize and execute tasks in a high pressure environment * Ability to work independently and in a team orientated environment * Service driven, a sense of urgency and a team player. * Adapts to changing circumstances and handles criticism well and learns from it.