Hotel Receptionist
- Location
- Western Cape
- Minimum qualification
- Matric / Grade 12
- Closing date
First listed . Last checked at source .
At a glance
- At least 2 years of experience.
- Microsoft Office
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
As we continue our journey toward luxury, we’re looking for a Hotel Receptionist who can deliver exceptional guest service while keeping the hotel Front Office running smoothly and professionally at a very busy front desk.
If you know your way around OPERA PMS, enjoy working with people, and thrive in a busy hotel environment, this role is for you.
Minimum Requirements
- Matric Certificate (Grade 12)
- Hospitality qualification or diploma (advantageous)
- Minimum 2 years’ experience within a hotel front office or hotel reception environment
- Previous experience as a Hotel Receptionist or Front Office Receptionist preferred
- Strong hands-on OPERA PMS experience essential
- Strong computer literacy, including OPERA PMS and Microsoft Office
- Experience within a busy 4-star or 5-star hotel environment preferred
- Excellent communication and guest service skills
- Ability to work shifts, weekends, and public holidays
- Professional grooming and presentation
- CV must be fully updated prior to submission
What You’ll Be Doing
- Welcoming hotel guests with warmth, professionalism, and confidence
- Managing hotel check-ins and check-outs efficiently using OPERA PMS
- Assisting guests with requests, queries, and general hotel information
- Handling guest complaints and concerns professionally and efficiently
- Ensuring all guest profiles, bookings, and billing details are accurate
- Managing cashiering procedures and daily hotel reception administration
- Communicating effectively with Housekeeping and other hotel departments
- Monitoring arrivals, departures, room allocations, and guest requests
- Maintaining hotel Front Office standards and SOPs at all times
- Delivering exceptional hotel guest service and creating memorable experiences
- Keeping the hotel reception area neat, organised, and professional
- Supporting the Front Office team wherever needed to ensure smooth hotel operations
Why Join The President Hotel
- Be part of a hotel team that genuinely cares about guest experience
- Work in a high-volume, professional hotel environment
- Play a key role in our journey toward luxury
- Engage with a diverse international hotel guest base
- Competitive salary, company contribution to medical and pension and great team culture
The President Hotel
Recruiter
Before you apply
- Confirm the requirements and closing date on the original listing (jobmail). SPANi lists vacancies from other sites and may not reflect last-minute changes.
- Legitimate employers do not charge application, registration or training fees.
- Don't send your ID or bank details before you have confirmed the employer is real.
Before you apply
- Read the full advert and confirm you meet the minimum requirements before applying.
- Tailor your CV headline and most recent experience to the job title and key skills.
- Note the closing date and reference number, and keep a copy of what you submit.
- Apply only through the employer or job board link — never pay to apply.