Head Bartender

As we continue our journey toward luxury, we’re looking for an experienced Head Bartender with a minimum of 3 years’ experience as a Head Bartender, Senior Bartender or Bar Supervisor within a 4-star or 5-star hotel, luxury restaurant or high-volume hospitality environment to lead our bar team with confidence, creativity and a passion for service excellence. If you thrive in a fast-paced hospitality environment, enjoy leading by example, and have a passion for mixology, premium beverages and creating memorable guest experiences, this opportunity is for you. Minimum Requirements - Matric Certificate (Grade 12) - Hospitality or Food & Beverage qualification advantageous - Minimum 3 years’ experience as a Head Bartender, Senior Bartender or Bar Supervisor within a 4-star or 5-star hotel, luxury restaurant or high-volume hospitality environment - Excellent knowledge of classic and contemporary cocktails, premium spirits, wines, beers and current beverage trends - Strong mixology skills with a passion for quality, consistency and presentation - Experience using Micros Simphony or a similar POS system advantageous - Proven ability to lead, motivate, coach and develop a bar team - Strong leadership, communication and organisational skills - Excellent guest engagement, sales and upselling ability - Sound understanding of stock control, beverage costing, ordering and stock rotation - Ability to manage stock levels, minimise wastage and maintain effective beverage controls - Knowledge of responsible alcohol service, HACCP, hygiene and food safety standards - Ability to remain calm, organised and professional during high-volume service periods - Ability to work shifts, evenings, weekends and public holidays - Professional grooming and presentation - South African ID - A fully updated CV with contactable reference details is essential What You’ll Be Doing - Leading the daily operation of the hotel bar while ensuring consistently exceptional guest experiences - Leading by example during service and maintaining a visible, hands-on presence behind the bar - Preparing and serving premium cocktails, wines, spirits and other beverages to the highest standards - Leading, coaching, motivating and developing the bar team - Ensuring bartenders consistently follow beverage recipes, presentation standards and service procedures - Creating memorable guest interactions through exceptional product knowledge and personalised service - Recommending wines, spirits, cocktails and premium beverages based on guest preferences - Maintaining exceptional bar presentation, cleanliness and service standards throughout every shift - Assisting with beverage menu development, cocktail innovation and seasonal promotions - Managing stock levels, ordering, stock counts, stock rotation and beverage controls - Monitoring portion control and minimising beverage wastage, breakages and unnecessary stock losses - Supporting accurate beverage costing and maintaining appropriate operational controls - Actively driving beverage sales through product knowledge, recommendations and effective upselling - Handling guest requests, concerns and service recovery professionally and efficiently - Ensuring compliance with responsible alcohol service, HACCP, health and safety and food safety standards - Working closely with Restaurant Managers, Food & Beverage leadership, Kitchen and other hotel departments to ensure seamless service - Monitoring bar operations and identifying opportunities to improve service, efficiency and the overall guest experience - Supporting The President Hotel’s journey toward luxury through exceptional beverage service and outstanding hospitality Why Join The President Hotel - Be part of Cape Town’s Most Loved Hotel - Work within a professional, high-volume hotel Food & Beverage environment - Take ownership of bar operations while developing your leadership and beverage expertise - Lead and develop a passionate bar team committed to exceptional guest experiences - Engage with a diverse local and international guest base - Play a key role in our exciting journey toward luxury - Work alongside passionate hospitality and Food & Beverage professionals - Enjoy a competitive salary, company contributions toward medical aid and provident, staff meals on duty and an outstanding team culture The President Hotel Recruiter