Digital Commerce Control Hub Order Fulfillment Controller
- Location
- Western Cape
- Contract
- Permanent
- Minimum qualification
- Matric / Grade 12
- Closing date
First listed . Last checked at source .
In brief
Overview This role, managed by O'Brien Recruitment, is for a Digital Commerce Control Hub Order Fulfillment Controller. The position involves comprehensive management of online order fulfillment, from initial processing to dispatch and delivery, within a digital commerce environment. What you will do * Monitor and manage incoming online orders, ensuring accurate and timely processing. * Track orders throughout the fulfilment process, from placement to dispatch and delivery. * Coordinate with warehouses, stores and courier services to ensure orders are fulfilled within agreed timeframes. * Monitor stock availability and follow up on discrepancies or stock-related queries. * Investigate and resolve order delays, cancellations, missing items and fulfilment issues. * Maintain accurate order records and update relevant systems. * Communicate with internal departments and relevant stakeholders regarding outstanding orders. * Monitor order fulfilment performance and report on operational challenges. * Ensure a high level of accuracy and efficiency throughout the order fulfilment process. Requirements (from the original advert) * Matric / Grade 12. * Previous experience in order processing, administration, logistics, stock control or e-commerce will be advantageous. * Strong computer literacy and experience working with digital systems. * Excellent organisational and administrative skills. * Strong communication and problem-solving abilities. * High attention to detail and accuracy. * Ability to work under pressure and meet deadlines. Who should apply Individuals who are proactive, reliable, and highly organised should apply. The role requires the ability to manage multiple tasks and ensure efficient processing of online orders. Essential skills include strong coordination and the ability to identify and resolve operational issues. Deadline Not specified Reference Original posting: https://www.jobmail.co.za/jobs/international/international-retail/western-cape/digital-commerce-control-hub-order-fulfillment-controller-id-7612126 Source: jobmail
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Job description
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