Reception & Office Administrator

In brief

**Overview** The Business Exchange, part of Raizcorp, is seeking a highly organised, administration-focused, and service-driven Reception & Office Administrator. This role is central to managing the daily operations of one of their premium business centres, ensuring a world-class experience for all tenants, visitors, and clients. The administrator will serve as a premium brand ambassador, overseeing the full spectrum of front-of-house and office operations, including reception, client engagement, administration, facilities coordination, and directing cleaning staff to uphold the highest standards of presentation. **What you will do** * **Reception and client management** * Maintain a neat, professional front-of-house experience. * Greet and assist guests in a courteous and efficient manner. * Manage all incoming calls and messages, ensuring accurate routing and follow-up (for both tenants and the company). * Handle deliveries and visitor queries. * Act as the first point of contact for tenant support and operational needs. * Maintain a professional, service-oriented environment at all times. * **Administrative & operational oversight** * Perform a wide range of administrative duties to ensure smooth day-to-day centre operations. * Oversee and direct cleaning staff as needed to ensure the centre is always spotless and client-ready. * Maintain attendance registers and emergency procedures. * Track revenue, occupancy, parking, and tenant-related charges (such as printing etc.). * Escalate issues to appropriate departments and maintain tenant satisfaction. * Support tenant onboarding and offboarding processes. * **Boardroom & hospitality coordination** * Manage bookings, readiness, and cleanliness of boardrooms. * Perform pre- and post-use inspections and report any issues. * Coordinate with the Hospitality team for seamless meeting experiences. * Report staff absences and assist with daily coordination. * **Sales & client support** * Conduct viewings for potential tenants when required. * Actively contribute to occupancy management and lease tracking. * Maintain professional conduct during all client interactions. * **Stock & supplies management** * Maintain tight control over centre stock and supplies. * Prevent misuse and ensure timely restocking. * Keep accurate inventory records. * **Compliance & facilities** * Ensure the centre complies with internal policies and procedures. * Oversee maintenance, repairs, and IT issues. * Coordinate with internal departments for seamless operational flow. **Requirements (from the original advert)** * **Minimum qualifications** * Grade 12 certificate. * Diploma or Degree in Communications, Client Relations, Business Administration, or related field. * **Experience and skills** * 6–10 years’ experience in a reception, office administration, or centre operations role. * Strong administrative and organisational background with proven multitasking ability. * Experience managing cleaning or hospitality staff. * Strong proficiency in Microsoft Office and Google Suite. * Experience managing technical equipment (projectors, conferencing tools, etc.). * Proven ability to manage busy operational environments. * **Advantageous experience** * Previous property or hotel industry experience. * Familiarity with tenant leasing and space management. * Conflict management and tenant relationship handling. * **Behavioural competencies** * Professional appearance and conduct. * Exceptional communication skills (verbal and written). * Highly organised, proactive, and dependable. * Strong attention to detail and administrative accuracy. * Positive, service-oriented mindset. * Ability to plan, prioritise, and multitask effectively. * Strong sense of accountability and responsibility. **Who should apply** This role is ideal for a highly organised, administration-focused, and service-driven individual with 6-10 years of experience in reception, office administration, or centre operations. The ideal candidate will possess a professional appearance and conduct, exceptional communication skills, and a positive, service-oriented mindset. They must be proactive, dependable, and capable of planning, prioritising, and multitasking effectively in busy operational environments. A strong attention to detail, administrative accuracy, and a sense of accountability and responsibility are essential. Previous property or hotel industry experience, familiarity with tenant leasing, and conflict management skills are considered advantageous. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/reception-office-administrator-raizcorp Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 6 years of experience.

• Microsoft Office

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Before you apply

• Confirm the requirements and closing date on the original listing (myjobmag). SPANi lists vacancies from other sites and may not reflect last-minute changes.
• Legitimate employers do not charge application, registration or training fees.
• Don't send your ID or bank details before you have confirmed the employer is real.

How to spot a job scam

Before you apply

• Read the full advert and confirm you meet the minimum requirements before applying.
• Tailor your CV headline and most recent experience to the job title and key skills.
• Note the closing date and reference number, and keep a copy of what you submit.
• Apply only through the employer or job board link — never pay to apply.