Account Manager

In brief

**Overview** This role is for an Account Manager, advertised by Abantu Staffing Solutions, a recruiter. The position involves the comprehensive management of customer accounts, focusing on building and maintaining strong relationships, driving account growth, coordinating internal and external activities, and ensuring customer satisfaction through effective solution delivery and issue resolution. **What you will do** * Prepare proposals and customer offers for new and existing business, including cost breakdowns. * Participate in customer negotiations on price adjustments based on changes in volume, raw material costs, and exchange rates. * Build a network across the customer’s purchasing, quality, logistics, and R&D teams to gather essential information and facilitate problem-solving. * Coordinate activities within internal working groups on innovation, requests for quotation (RFQs), projects, and productivity improvements to secure customer approval. * Build and sustain strong, long-term customer relationships. * Serve as the primary contact for assigned accounts, addressing customer needs and expectations. * Identify new business opportunities within accounts and drive growth. * Prepare and deliver presentations, proposals, and reports to customers. * Coordinate with internal teams to deliver solutions that meet customer objectives. * Monitor and analyse account performance, providing regular updates to customers and management. * Respond to client enquiries and resolve issues promptly and effectively. **Requirements (from the original advert)** * Grade 12/Matric * Bachelor’s degree in business, marketing, or a related field * 3 + years’ experience in account management, sales, or a related role * Proven track record of managing and growing customer accounts * Strong understanding of sales principles and customer service practices * Ability to build and maintain relationships with key customers * Excellent communication, negotiation, and presentation skills * Strong organizational and multitasking abilities * Analytical skills to interpret sales data and market trends * Strategic thinking and problem-solving capabilities * High level of professionalism and client-oriented approach * Ability to work independently and as part of a team **Who should apply** The ideal candidate is an individual with a Grade 12/Matric certificate, a Bachelor’s degree in business, marketing, or a related field, and a minimum of three years of experience in account management or sales, coupled with a proven track record of managing and growing customer accounts. They should possess a strong understanding of sales principles and customer service practices, alongside excellent communication, negotiation, and presentation skills. The candidate must demonstrate strong organizational, multitasking, analytical, strategic thinking, and problem-solving capabilities, with a high level of professionalism and a client-oriented approach. The ability to work both independently and collaboratively within a team is also essential. **Deadline** Not specified **Reference** Original posting: https://www.jobmail.co.za/jobs/sales-marketing/other-sales-marketing/eastern-cape/account-manager-id-7607976 Source: jobmail

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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