Internal Sales and Customer Administrator

Prudent HR Solutions

Location
East London, Eastern Cape
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

**Overview** Prudent HR Solutions' client is seeking an Internal Sales and Customer Administrator. This role involves coordinating customer orders from the initial receipt through to final delivery. The successful candidate will collaborate closely with customers, suppliers, dispatch, and production to ensure orders are processed accurately and delivered on time. **What you will do** * Receive and process customer orders on the system. * Monitor orders and communicate progress to customers. * Liaise with dispatch to ensure orders are delivered timeously. * Monitor and coordinate outstanding and back-orders. * Assist the Factory Manager with monitoring production progress. * Place orders with suppliers. * Maintain an accurate order register. * Provide weekly order updates to relevant stakeholders. * Receive stock from suppliers and complete GRVs. * Resolve order, stock and delivery queries efficiently. * Maintain accurate customer, supplier and order records. **Requirements (from the original advert)** * Matric or Grade 12. * Valid driver’s licence. * Minimum of two years’ experience in a sales or customer-service environment. **Who should apply** An organised and customer-focused individual is sought. The ideal candidate will be proficient in Microsoft Office, possess excellent written and verbal communication skills, and demonstrate strong customer-service and relationship-building abilities. They should have good organisation and time-management skills, the ability to work under pressure and meet tight deadlines, strong problem-solving and critical-thinking ability, and sound decision-making skills. A high level of accuracy and attention to detail, along with the ability to coordinate effectively across departments, is also required. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/internal-sales-and-customer-administrator-prudent-hr-solutions Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Microsoft Office
    • Driver's licence

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Role Overview * Our client is seeking an organised and customer-focused Internal Sales and Customer Administrator to coordinate customer orders from receipt through to final delivery. The successful candidate will work closely with customers, suppliers, dispatch and production to ensure orders are processed accurately and delivered on time. Key Responsibilities * Receive and process customer orders on the system. * Monitor orders and communicate progress to customers. * Liaise with dispatch to ensure orders are delivered timeously. * Monitor and coordinate outstanding and back-orders. * Assist the Factory Manager with monitoring production progress. * Place orders with suppliers. * Maintain an accurate order register. * Provide weekly order updates to relevant stakeholders. * Receive stock from suppliers and complete GRVs. * Resolve order, stock and delivery queries efficiently. * Maintain accurate customer, supplier and order records. Skills and Competencies * Proficient in Microsoft Office. * Excellent written and verbal communication skills. * Strong customer-service and relationship-building ability. * Good organisation and time-management skills. * Ability to work under pressure and meet tight deadlines. * Strong problem-solving and critical-thinking ability. * Sound decision-making skills. * High level of accuracy and attention to detail. * Ability to coordinate effectively across departments. Requirements Minimum Requirements * Matric or Grade 12. * Valid driver’s licence. * Minimum of two years’ experience in a sales or customer-service environment.

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