24hr Flexi Sales & Customer Associate - Komani

In brief

**Overview** HomeChoice is a leading South African homeware retailer with over 40 years of experience providing quality and affordable products. The 24hr Flexi Sales & Customer Associate is responsible for delivering an exceptional in-showroom customer experience by converting visits into sales through product demonstration, needs analysis, and accurate order processing. This role focuses on frontline sales execution, customer service, administration, and adherence to operational standards, supporting the Store Supervisor and Showroom Manager in achieving sales and service outcomes. **What you will do** * Actively engage customers to understand their needs and convert interactions into sales. * Effectively demonstrate products, communicating features, benefits, pricing, and promotional offers. * Achieve individual sales targets, conversion rates, and productivity expectations. * Support acquisition activities, including account openings and order processing. * Deliver a consistently positive, professional, and customer-focused sales experience. * Guide customers through the full customer journey, including product selection, ordering, payments, and after-sales processes. * Resolve basic customer queries and escalate complex issues. * Build customer trust through accurate information, ethical selling, and clear expectation setting. * Maintain strong knowledge of products, categories, pricing, and promotions. * Ensure all selling and quoting is accurate and aligned to approved catalogues and systems. * Stay informed of product updates, promotions, and sales initiatives. * Capture customer orders, documentation, payments, refunds, and credits accurately and timeously. * Ensure all required customer documentation is complete and compliant. * Maintain accurate records and system entries for reporting and audits. * Support basic stock handling activities, including receiving assistance, stock movement, and floor replenishment. * Ensure products are handled with care to prevent damages. * Maintain high standards of housekeeping, visual presentation, and merchandising on the sales floor. * Follow stock control procedures and report discrepancies or risks. * Adhere to all policies, procedures, quality standards, and internal controls. * Follow cash handling procedures when processing payments, refunds, or credits. * Participate in required training, inductions, and policy sign-offs. * Escalate risks, errors, or non-compliance to the Store Supervisor. * Work collaboratively with team members to achieve showroom targets. * Support promotions, campaigns, and activations as instructed. * Be flexible in supporting operational requirements, including shifts, weekends, and public holidays. **Requirements (from the original advert)** * Grade 12 / Matric minimum requirement. * Minimum 1 year’s retail sales experience. * Customer-facing sales experience within a target-driven environment. * Availability to work shifts, weekends, and public holidays. * Clear credit and criminal record. * Homewares retail experience advantageous. **Who should apply** The ideal candidate is customer-focused with a strong service mindset, and a persuasive, confident, and professional communicator. They should be detail-oriented with a focus on accuracy and quality, resilient, adaptable, and able to work in a fast-paced environment. Applicants should be committed to delivering exceptional customer experiences, taking accountability, being curious and creative, and striving for quality in their work. They should also be a team player who is helpful, inclusive, and brings a positive attitude. The role is suited for someone who can support sales execution, customer service, administration, and operational standards to achieve sales and service outcomes. **Deadline** 13 November 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/24hr-flexi-sales-customer-associate-komani-homechoice-holdings-limited Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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