Shop Assistant / Cashier X1- Clicks Meyerton

In brief

Overview This document explains the role of a Shop Assistant / Cashier X1 at Clicks Meyerton, a position within the Clicks Group. The primary purpose of this full-time role, located in Gauteng, is to deliver service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising in the store, aiming for a positive customer experience. The job falls under the Customer Care, Success and Service, as well as Procurement / Store-keeping / Supply Chain fields. What you will do The successful candidate will be responsible for: * Efficiently executing all operational activities at the point of sale in a timely manner. * Maintaining high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. * Ensuring the safe handling of cash at all times. * Proactively promoting the Clicks' clubcard and enrolling new clubcard members to achieve clubcard participation targets. * Making customers aware of promotions to positively affect sales and ensure customers "feel good and pay less." * Delivering superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service. * Efficiently executing and maintaining all merchandising and general housekeeping duties according to store and visual merchandise standards. * Supporting the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. * Maintaining updated knowledge on products, ranges, promotions, and events to provide correct information to customers at all times. Requirements (from the original advert) **Education:** * Essential: Grade 12 * Desirable: Maths 50% and English 50% at Grade 12 level **Experience:** * Desirable: Experience in a customer facing role within a retail/FMCG store operations environment **Knowledge:** * Basic maths calculations * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence **Skills:** * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills **Competencies (Essential):** * Relating and networking * Following instructions and procedures * Delivering Results and Meeting Customer Expectations Who should apply Candidates for this role should possess a Grade 12 qualification and be committed to delivering excellent customer service. The ideal applicant will be detail-oriented for accurate POS operations and cash handling, proactive in promoting clubcards and sales, and able to maintain merchandising and housekeeping standards. They should have basic math skills, a foundational understanding of retail/FMCG environments, stock management, and customer service principles. Strong organizational, problem-solving, communication, and computer literacy skills are also important, alongside the ability to relate to others, follow instructions, and focus on achieving results and meeting customer expectations. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/shop-assistant-cashier-x1-clicks-meyerton-clicks-group-2 Source: myjobmag

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At a glance

• Customer service

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