Admin Manager Retail - iStore Mall of Africa

In brief

**Overview** iStore is Africa’s largest Apple Premium Reseller and the home of everything Apple. The company operates more than 43 physical and online stores across Africa, providing expert advice, Apple Authorised Repairs, Business, Education, training, and technical support. This role is for an Admin Manager Retail at the iStore Mall of Africa. **What you will do** * Lead teams, provide supportive feedback, and ensure a valued experience for both team members and customers. * Ensure that back-of-house iStore operations run effectively, efficiently, and optimally. * Reduce overall risk to the iStore business by ensuring adherence to all iStore policies, processes, and standard operating procedures (SOPs). * Focus on enhancing operations and reviewing systems and processes on an ongoing basis to align with best practices for the business. **Requirements (from the original advert)** * A Completed Matric (minimum requirement) * Tertiary Qualification (advantageous) * 5+ years leading teams in a complex and high-turnover environment * Retail operations experience and knowledge * Matrix management capability to ensure co-operation across business functions * Proven ability to work in a fast-paced environment, with a desire to learn quickly, being agile and nimble whilst thinking strategically * Proven track record of excellent customer experience * Proven track record of driving Store targets and results **Who should apply** This role is suitable for an experienced leader in retail operations, particularly those with a background in complex, high-turnover environments. The ideal candidate will have a proven ability to lead and develop teams, optimize back-of-house operations, ensure compliance with company policies to mitigate risk, and consistently achieve store targets and deliver excellent customer experiences. They should be agile, strategic, and capable of working effectively in a fast-paced setting. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/admin-manager-retail-istore-mall-of-africa-istore Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Agile / Scrum

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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