Shop Assistant / Cashier x 2 Clicks Riverside Boulevard

In brief

**Overview** This document outlines the details for a Shop Assistant / Cashier x 2 role at Clicks Group, located in Vanderbijlpark, Gauteng, specifically at Clicks Riverside Boulevard. The primary purpose of this role is to deliver service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising within the store, aiming to create a positive customer experience. **What you will do** * Efficiently execute all operational activities at the point of sale in a timely and efficient manner. * Maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. * Ensure the safe handling of cash at all times. * Proactively promote the Clicks' clubcard and enroll new clubcard members to achieve participation targets. * Make customers aware of promotions to positively affect sales and ensure customers "feel good and pay less". * Deliver superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service. * Efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. * Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. * Maintain updated knowledge on products, ranges, promotions, and events to provide correct information to customers at all times. **Requirements (from the original advert)** * **Education:** Grade 12 / Matric * **Knowledge:** * Basic maths calculations * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence * **Skills:** * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills * **Essential Competencies:** * Relating and networking * Following instructions and procedures * Delivering Results and Meeting Customer Expectations * **Experience:** Not specified (only desirable experience was listed) **Who should apply** The ideal candidate for this role is someone with a strong customer orientation, aiming to deliver superior service. They should possess good communication and numeracy skills, be computer literate, and capable of planning and organizing tasks effectively. While not mandatory, experience in a customer-facing role within a retail/FMCG store operations environment is desirable. Candidates with a Grade 12 certificate, particularly those with 50% or higher in Maths and English, would be well-suited. Desirable competencies include working with people, persuasion and influencing, planning and organising, and coping with pressures and setbacks. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/shop-assistant-cashier-x-2-clicks-riverside-boulevard-clicks-group-2 Source: myjobmag

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At a glance

• Customer service

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