Pharmacist Assistant QPB - Clicks Rylands

In brief

**Overview** The Clicks Group is seeking a Full-Time Pharmacist Assistant QPB for their Rylands branch in Cape Town, Western Cape. This pharmaceutical role involves providing pharmaceutical care services and performing day-to-day dispensary administration, strictly adhering to the company's Standard Operating Procedures (SOPs). The position places a strong emphasis on the administration of scripts, general dispensing duties, and ensuring patient satisfaction. **What you will do** Key responsibilities for this role include: * Interacting with customers in a professional manner, maintaining strict confidentiality within SOPs and agreed timelines. * Administering scripts and managing any other related claiming/capturing procedures. * Ensuring accurate and complete handling of all patient profiles. * Interacting with healthcare professionals when required. * Problem-solving and following up on queries. * Communicating with customers via telephone or other means regarding medication and Healthcare Services. * Accurately capturing scripts received at the Central Pharmacy centre. * Handling queries related to prescriptions. * Managing patient profiles. * Assisting with chronic authorizations. * Liaising with all other departments. * Fulfilling ad hoc requirements as per operational needs. **Requirements (from the original advert)** * **Experience:** Minimum 1 year in the role of Pharmacist Assistant Post Basic. * **Education:** Further Education and Training Certificate Pharmacist Assistance (Essential). * **Knowledge:** * Product knowledge (including OTC). * SAPC and relevant legal knowledge. * Sound knowledge of the chronic authorization process and procedures. * Customer service orientated. * Ethical working practice and compliance. * **Skills:** * Computer literacy (MS Office). * Customer service orientated. * Team Player. * Integrity. * Accuracy and attention to detail. * Must be bilingual (with English being one of the requirements). * Must be able to work with patients and be adaptable to assist with various departmental duties. * Be able to use initiative in order to provide patient satisfaction. * Effective time management skills. * Adaptability. * Positive attitude. * Be able to work under pressure. * **Competencies (Essential):** * Adhering to Principles and Values. * Working with People. * Delivering Results and Meeting Customer Expectations. **Who should apply** This role is suitable for a Pharmacist Assistant Post Basic with a minimum of one year's experience and a Further Education and Training Certificate in Pharmacist Assistance. The ideal candidate should possess strong product knowledge (including OTC), be familiar with SAPC and relevant legal frameworks, and have a sound understanding of chronic authorization processes. They must be customer service-oriented, ethical, computer literate (MS Office), and bilingual (with English as one language). Key attributes include integrity, accuracy, attention to detail, adaptability, effective time management, a positive attitude, and the ability to work under pressure. The candidate should be a team player capable of using initiative to ensure patient satisfaction, adhering to principles and values, working effectively with people, and consistently delivering results while meeting customer expectations. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/pharmacist-assistant-qpb-clicks-rylands-clicks-group-2 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Microsoft Office
• Customer service
• Bilingual (English & Afrikaans)

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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