Pharmacist Assistant QPB - Clicks Waterstone Village

In brief

Overview This role is for a Pharmacist Assistant QPB at Clicks Waterstone Village, located in Cape Town, Western Cape. The position is full-time and falls under the Pharmaceutical job field. The primary responsibility involves providing pharmaceutical care services within the scope of practice and managing day-to-day dispensary administration according to company Standard Operating Plans (SOPs). A key focus is on the administration of scripts and general dispensing duties, with an emphasis on ensuring patient satisfaction. What you will do * Interact with customers in a professional and confidential manner, adhering to SOPs and agreed timelines. * Administer scripts and perform any related claiming/capturing procedures. * Ensure accurate and complete handling of all patient profiles. * Liaise with health care professionals as needed. * Address and follow up on customer and prescription queries. * Interact with customers via telephone or other means regarding medication and Healthcare Services. * Accurately capture scripts received at the Central Pharmacy centre. * Manage patient profiles. * Assist with chronic authorizations. * Liaise with all other departments. * Perform ad hoc requirements as per operational needs. Requirements (from the original advert) **Experience:** * Minimum 1 year in the role of Pharmacist Assistant Post Basic. **Education:** * Further Education and Training Certificate Pharmacist Assistance (Essential). **Knowledge:** * Product knowledge (including OTC). * SAPC and relevant legal knowledge. * Sound knowledge of the chronic authorization process and procedures. * Customer service orientated. * Ethical working practice and compliance. **Skills:** * Computer literacy (MS Office). * Customer service orientated. * Team Player. * Integrity. * Accuracy and attention to detail. * Must be bilingual (with English being one of the requirements). * Must be able to work with patients and be adaptable to assist with various departmental duties. * Be able to use initiative in order to provide patient satisfaction. * Effective time management skills. * Adaptability. * Positive attitude. * Be able to work under pressure. **Competencies (Essential):** * Adhering to Principles and Values. * Working with People. * Delivering Results and Meeting Customer Expectations. Who should apply Candidates with a Further Education and Training Certificate in Pharmacist Assistance and a minimum of one year's experience as a Pharmacist Assistant Post Basic are encouraged to apply. The ideal candidate will possess strong product knowledge (including OTC), understanding of SAPC and relevant legal frameworks, and sound knowledge of chronic authorization processes. Essential skills include computer literacy (MS Office), excellent customer service orientation, bilingualism (with English as a requirement), and the ability to work effectively in a team. Applicants should demonstrate integrity, accuracy, attention to detail, strong time management, adaptability, and the ability to use initiative, work with patients, and perform under pressure while maintaining a positive attitude. Essential competencies include adhering to principles and values, working collaboratively, and delivering results while meeting customer expectations. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/pharmacist-assistant-qpb-clicks-waterstone-village-clicks-group-4 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Microsoft Office
• Customer service
• Bilingual (English & Afrikaans)

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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