Pharmacist Assistant QPB - Clicks Atlantis

In brief

**Overview** The Clicks Group is recruiting for a full-time Pharmacist Assistant QPB to join their team at the Atlantis location in Cape Town, Western Cape. This role is responsible for providing pharmaceutical care services within the defined scope of practice and managing day-to-day dispensary administration in accordance with the company's Standard Operating Procedures (SOPs). The position primarily focuses on script administration and general dispensing duties, with a strong emphasis on ensuring patient satisfaction. **What you will do** Key responsibilities for this role include: * Interacting with customers professionally, maintaining strict confidentiality, and adhering to SOPs and agreed timelines. * Performing the administration of scripts and other related claiming/capturing procedures. * Ensuring accurate and complete handling of all patient profiles. * Interacting with healthcare professionals when required. * Engaging in problem-solving and following up on queries. * Communicating with customers via telephone or other means regarding medication and Healthcare Services. * Accurately capturing scripts received at the Central Pharmacy centre. * Handling queries pertaining to prescriptions. * Managing patient profiles. * Assisting with chronic authorizations. * Liaising with all other departments. * Undertaking ad hoc requirements as per operational needs. **Requirements (from the original advert)** * **Experience:** Minimum 1 year in the role of Pharmacist Assistant Post Basic. * **Education:** Further Education and Training Certificate Pharmacist Assistance (Essential). * **Knowledge:** * Product knowledge (including OTC). * SAPC and relevant legal knowledge. * Sound knowledge of the chronic authorization process and procedures. * Customer service orientation. * Ethical working practice and compliance. * **Skills:** * Computer literacy (MS Office). * Customer service oriented. * Team Player. * Integrity. * Accuracy and attention to detail. * Must be bilingual (with English being one of the requirements). * Ability to work with patients and be adaptable to assist with various departmental duties. * Ability to use initiative in order to provide patient satisfaction. * Effective time management skills. * Adaptability. * Positive attitude. * Ability to work under pressure. * **Competencies (Essential):** * Adhering to Principles and Values. * Working with People. * Delivering Results and Meeting Customer Expectations. **Who should apply** This role is suitable for individuals with a Further Education and Training Certificate in Pharmacist Assistance and a minimum of one year's experience as a Pharmacist Assistant Post Basic. Ideal candidates will be customer service-oriented, bilingual (with English), and possess strong computer literacy. They should demonstrate integrity, accuracy, and attention to detail. Applicants must have comprehensive product knowledge (including OTC), understanding of SAPC and relevant legal frameworks, and sound knowledge of chronic authorization processes. The successful candidate will be a team player, adaptable, able to use initiative to ensure patient satisfaction, capable of effective time management, and able to work positively under pressure while adhering to principles, working well with others, and meeting customer expectations. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/pharmacist-assistant-qpb-clicks-atlantis-clicks-group-2 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Microsoft Office
• Customer service
• Bilingual (English & Afrikaans)

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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