Pharmacist Assistant QPB - Clicks Vergelegen

In brief

**Overview** This is a full-time Pharmacist Assistant QPB role located in Cape Town, Western Cape, at Clicks Vergelegen, part of the Clicks Group. The role focuses on providing pharmaceutical care services within the scope of practice and performing day-to-day dispensary administration according to the company’s Standard Operating Procedures (SOPs). The primary emphasis is on script administration and general dispensing duties to ensure patient satisfaction. **What you will do** Key responsibilities include: * Interacting with customers professionally and confidentially within SOPs and agreed timelines. * Administering scripts and handling claiming/capturing related procedures. * Ensuring accurate and complete handling of all patient profiles. * Interacting with health care professionals as needed. * Problem-solving and following up on queries. * Interacting with customers via telephone or other means regarding medication and Healthcare Services. * Accurately capturing scripts received at the Central Pharmacy centre. * Handling queries related to prescriptions. * Managing patient profiles. * Assisting with chronic authorizations. * Liaising with other departments. * Performing ad hoc requirements as per operational needs. **Requirements (from the original advert)** * **Experience:** Minimum 1 year in the role of Pharmacist Assistant Post Basic. * **Education:** Further Education and Training Certificate Pharmacist Assistance (Essential). * **Knowledge:** * Product knowledge (including Over-The-Counter - OTC). * SAPC (South African Pharmacy Council) and relevant legal knowledge. * Sound knowledge of the chronic authorization process and procedures. * Customer service orientation. * Ethical working practice and compliance. * **Skills:** * Computer literacy (MS Office). * Customer service orientation. * Team Player. * Integrity. * Accuracy and attention to detail. * Bilingual (English being one of the requirements). * Ability to work with patients and be adaptable to assist with various departmental duties. * Ability to use initiative in order to provide patient satisfaction. * Effective time management skills. * Adaptability. * Positive attitude. * Ability to work under pressure. * **Essential Competencies:** * Adhering to Principles and Values. * Working with People. * Delivering Results and Meeting Customer Expectations. **Who should apply** This role is suitable for individuals with a Further Education and Training Certificate in Pharmacist Assistance and a minimum of 1 year of experience as a Pharmacist Assistant Post Basic. The ideal candidate will possess strong pharmaceutical product and legal knowledge, particularly concerning SAPC and chronic authorization processes. They should be highly customer-service oriented, computer literate, accurate, detail-oriented, and able to work effectively as part of a team. Essential attributes include integrity, adaptability, a positive attitude, effective time management, and the ability to work under pressure. The candidate must also be bilingual, with English as one of the required languages, and demonstrate initiative in ensuring patient satisfaction. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/pharmacist-assistant-qpb-clicks-vergelegen-clicks-group-2 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Microsoft Office
• Customer service
• Bilingual (English & Afrikaans)

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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