Shop Assistant Cashier x2- Clicks Kroonstad

In brief

Overview The Clicks Group is seeking two Shop Assistant Cashiers for their Kroonstad store. This role is crucial for delivering service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising, contributing to a positive customer experience. What you will do * Efficiently execute all operational activities at the point of sale in a timely and efficient manner. * Maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. * Ensure the safe handling of cash at all times. * Proactively promote the Clicks' clubcard and enroll new clubcard members in order to achieve the clubcard participation targets. * Make customers aware of promotions in order to positively affect sales. * Deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. * Efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. * Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. * Maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times. Requirements (from the original advert) * **Education:** * Essential: Grade 12 * Desirable: Maths 50% and English 50% at Grade 12 level * **Experience:** * Desirable: Experience in a customer facing role within a retail/FMCG store operations environment * **Knowledge:** * Basic maths calculations * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence * **Skills:** * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills * **Competencies:** * Essential: Relating and networking; Following instructions and procedures; Delivering Results and Meeting Customer Expectations * Desirable: Working with people; Persuading and Influencing; Planning and Organising; Coping with Pressures and Setbacks Who should apply An individual with a Grade 12 qualification who is eager to deliver service excellence in a retail environment. The ideal candidate will possess strong customer orientation, good communication, computer literacy, and numeracy skills. They should have basic maths knowledge, an understanding of retail operations, merchandising, stock management, and customer service principles. The role requires someone who can efficiently manage point-of-sale activities, promote loyalty programs, handle cash accurately, maintain store standards, and stay informed about products and promotions. While not essential, experience in a customer-facing retail role and higher marks in Grade 12 Maths and English are desirable. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/shop-assistant-cashier-x2-clicks-kroonstad-clicks-group-3 Source: myjobmag

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