Hotel Duty Manager

In brief

**Overview** This role is for a Hotel Duty Manager within a prestigious 4/5-star hospitality environment, recruited by Tanya Serra Recruitment. The position reports to the Deputy General Manager and focuses on upholding high service standards and ensuring a seamless, memorable, and personalised experience for all guests. **What you will do** * Maintain exceptional service standards. * Oversee guest-facing operations. * Ensure every guest experience is seamless, memorable, and personalised. **Requirements (from the original advert)** * Minimum 2 years’ management experience in a similar role within a 4/5-star hotel. * Recognised hospitality diploma or degree advantageous. * Exceptional guest relations, communication and problem-solving skills. * Confident leadership with the ability to manage teams, resolve conflict and make sound decisions under pressure. * Strong administration, planning and organisational skills. * Excellent knowledge of hotel operations, outlets and guest services. * Proficiency in OPERA and Microsoft Office. * Impeccable grooming, professionalism and service etiquette. * Excellent command of written and spoken English; an additional foreign language is advantageous. * Flexibility to work shifts, weekends and public holidays. **Who should apply** The ideal candidate is described as a confident, articulate hospitality professional who leads by example, thrives in a fast-paced luxury environment, and is committed to creating outstanding guest experiences. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/hotel-duty-manager-tanya-serra-recruitment Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Microsoft Office

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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