Jnr House Manager | Concierge

Tanya Serra Recruitment

Location
Cape Town, Western Cape
Closing date

First listed . Last checked at source .

In brief

**Overview** This is an opportunity for a polished, service-driven hospitality professional to join an exceptional luxury property in Cape Town. The role of Jnr House Manager | Concierge is being recruited by Tanya Serra Recruitment. **What you will do** Working closely with the House Management and Concierge teams, the Jnr House Manager | Concierge will assist with: * Personalised guest service from pre-arrival to departure * Arrivals, departures, luggage and special requests * Guest transfers, chauffeur services, restaurant reservations and experiences * Curating bespoke guest experiences and thoughtful touches * Maintaining guest profiles, itineraries and reservations on Opera * Cross-departmental coordination with F&B, Housekeeping, Spa, Culinary and Front Office * Property readiness, guest-area checks and daily operational support * Handovers, briefings, checklists and administrative systems * Supporting the House Manager and Duty Manager with light operational oversight **Requirements (from the original advert)** * Minimum 3 years’ experience in a similar role within a 5-star or luxury environment * Formal Hospitality qualification preferred * Strong administrative and computer skills * Opera, POS, Word, Excel & Outlook experience **Who should apply** The ideal candidate is a polished, service-driven hospitality professional; a hands-on, organised, and naturally hospitable all-rounder who understands the art of personalised service and takes pride in anticipating guest needs. They should be sophisticated, composed, naturally hospitable, highly organised with exceptional attention to detail, confident engaging with international guests, proactive, discreet, and service-driven. Additionally, the candidate should be knowledgeable about Cape Town’s dining, cultural, and leisure offering, and comfortable working independently while collaborating across departments. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/jnr-house-manager-concierge-tanya-serra-recruitment Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

  • At least 3 years of experience.
  • Microsoft Excel

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

* An exciting opportunity for a polished, service-driven hospitality professional to join an exceptional luxury property in Cape Town. * We are looking for a hands-on, organised and naturally hospitable all-rounder who understands the art of personalised service and takes pride in anticipating guest needs. The Role Working closely with the House Management and Concierge teams, you will assist with: * Personalised guest service from pre-arrival to departure * Arrivals, departures, luggage and special requests * Guest transfers, chauffeur services, restaurant reservations and experiences * Curating bespoke guest experiences and thoughtful touches * Maintaining guest profiles, itineraries and reservations on Opera * Cross-departmental coordination with F&B, Housekeeping, Spa, Culinary and Front Office * Property readiness, guest-area checks and daily operational support * Handovers, briefings, checklists and administrative systems * Supporting the House Manager and Duty Manager with light operational oversight We’re Looking For Someone Who Is: * Sophisticated, composed and naturally hospitable * Highly organised with exceptional attention to detail * Confident engaging with international guests * Proactive, discreet and service-driven * Knowledgeable about Cape Town’s dining, cultural and leisure offering * Comfortable working independently while collaborating across departments Requirements: * Minimum 3 years’ experience in a similar role within a 5-star or luxury environment * Formal Hospitality qualification preferred * Strong administrative and computer skills * Opera, POS, Word, Excel & Outlook experience

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