Client Service Officer: Coid
Department of Employment and Labour
- Salary (as advertised)
- R280 278 per year
- Minimum qualification
- Matric / Grade 12
- Closing date
First listed . Last checked at source .
In brief
Overview This document explains the role of a Client Service Officer: COID (Reference No: HR4/4/7/97) at the Department of Employment and Labour, based at the Labour Centre in Sabie. The position offers a salary of R280 278 per annum. The department aims to give EE Target priority to African Males, Coloured Males, Indian Males, Indian Females, White Males, and People with Disability for this role. What you will do The successful candidate will be responsible for the following key tasks: * Receiving and verifying documents for registration purposes. * Registering claims on the operational system. * Assisting employer services at various touchpoints, including the kiosk, online system, and service centres. * Handling all service-related queries and complaints from clients. Requirements (from the original advert) Applicants must meet the following criteria as specified in the original advert: * **Qualification:** Matriculation/ Grade 12/ Senior Certificate. * **Knowledge:** * Public Service Act * Public Service Regulation * Compensation Fund business strategies and goals * Compensation Fund value chain * Directorate goals and performance requirements * PFMA and Treasury Regulations * Customer care (Batho Pele Principles) * **Skills:** * Computer literacy * Business writing skills * Listening skills * Telephone etiquette * Basic interpersonal skills Who should apply The ideal candidate for this position is someone who possesses a Matriculation/Grade 12/Senior Certificate and has a strong understanding of public service regulations, Compensation Fund operations, financial management protocols (PFMA and Treasury Regulations), and customer service principles (Batho Pele Principles). They should also be proficient in computer usage, have good business writing and listening skills, exhibit professional telephone etiquette, and demonstrate basic interpersonal skills. Applicants belonging to the specified EE Target priority groups (African Males, Coloured Males, Indian Males, Indian Females, White Males and People with Disability) are particularly encouraged to apply. Deadline Not specified Reference Original posting: https://www.govpage.co.za/vacancies/department-of-employment-and-labour-vacancies-from-dpsa-circular-38-of-2026#spani-ref-hr4-4-7-97 Source: govpage
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At a glance
- Customer service
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Job description
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