Beauty Assistant - Clicks Strand Square

In brief

**Overview** This role is for a Beauty Assistant, also referred to as a Beauty Advisor, within the Clicks Group at their Strand Square location. The position reports to the Store Manager and is responsible for servicing the entire beauty department. The core purpose of the role is to deliver service excellence by providing professional and knowledgeable advice on beauty and skincare products, promoting and effectively managing merchandise, and maintaining general housekeeping, all with the aim of building customer loyalty and maximising sales. **What you will do** * Consult with customers, answer product-based questions, and advise on selecting products and services. * Drive and maximize sales in the beauty department through promotion, cross-selling, and up-selling to consistently meet monthly targets. * Monitor sales, regularly evaluate product performance, and offer suggestions for improved product offerings and increased sales. * Maintain updated knowledge on all beauty products, ranges, trends, promotions, and events. * Efficiently execute operational activities within the beauty department, including stock management, minimising shrinkage, and ensuring high standards of housekeeping and administration. * Ensure all in-store visual merchandising, presentation, and promotional standards within the beauty department are consistently met. * Deliver superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service. * Promote the Clicks clubcard and enroll new members to achieve participation targets. * Increase profitability and brand loyalty through the promotion of private label and exclusive products. * Contribute to the brand being the customer’s first choice health and beauty retailer by living and driving the company values. **Requirements (from the original advert)** * **Qualifications and Experience:** * Essential: Grade 12 * Desirable: Relevant Beauty/skincare qualification * Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment * **Skills, Abilities and Job Related Knowledge:** * Understanding and application of selling principles * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence * Knowledge of beauty and skincare products * Results and target driven * Strong customer orientation * Good communication skills * Interpersonal skills * Engaging and confident * **Competencies:** * Persuading and influencing * Relating and Networking * Delivering Results and Meeting Customer Expectations * Commercial Thinking * Following instructions and procedures * Working with people * Planning and organising * Coping with Pressures and Setbacks **Who should apply** The ideal candidate for this role is someone passionate about beauty products and dedicated to helping customers look and feel good. They should be confident in engaging with customers and communicating their knowledge of beauty products. Applicants should be customer-oriented, sales and target-driven, and possess strong communication and interpersonal skills. They should have knowledge of beauty and skincare products, be capable of planning and organising, and able to work effectively with people while coping with pressure. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/beauty-assistant-clicks-strand-square-clicks-group-2 Source: myjobmag

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