Front And Back Office Supervisor- CPT
- Location
- Cape Town, Western Cape
- Minimum qualification
- Matric / Grade 12
- Closing date
First listed . Last checked at source .
In brief
Overview This role is for a Front and Back Office Supervisor at Incredible Connection in Cape Town. The position involves overseeing both front-end customer service and back-end operational efficiency, including managing stock, financial transactions, compliance, and leading a team to drive customer satisfaction and business growth. What you will do * Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships. * Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands. * Uphold company policies, industry regulations, and risk management practices to safeguard the business. * Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment. * Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency. Requirements (from the original advert) * Grade 12 Matric qualification * Minimum of three years of proven experience in Retail Management. * Professional Expertise in: * Stock Management * Compliance & Risk Management * Financial Acumen * Team Leadership * Change Management * Possess the following qualities: * Strong Business Acumen * Strong Administrative Skills * Sound Judgment & Decisiveness * Effective and Exceptional Customer Service * Talent Management * Resilience & Positivity * Diversity & Inclusion Champion Who should apply Candidates should possess strong business acumen, administrative skills, sound judgment, and decisiveness. They should demonstrate effective and exceptional customer service, be skilled in talent management, and exhibit resilience and positivity. Individuals who are champions of diversity and inclusion are also sought. Deadline 22 October 2026 Reference Original posting: https://www.myjobmag.co.za/job/front-and-back-office-supervisor-cpt-incredible-connection-1 Source: myjobmag
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At a glance
- Customer service
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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