Cashier

In brief

**Overview** This role is for an attentive, customer-centric, and detail-oriented Cashier at Incredible Connection. As the primary point of contact at till points, the individual will be responsible for accurately processing point-of-sale transactions and maintaining store security standards. During transactional downtime, the Cashier will also provide vital support in cellular, credit, and service administration. **What you will do** * **Point of Sale & Cash Management:** * Accurately process all point-of-sale transactions and cash ups in strict compliance with company policies and procedures. * Capture manual invoices electronically within 24 hours and attach electronic invoices to manual book copies. * Actively promote and achieve targets for add-on sales on all customer purchases. * Maintain and update TV licence registers and process all required TV licence purchases according to company regulations. * Balance cash ups and floats against system totals in the presence of a Supervisor or Manager, ensuring float seals are checked and secured at shift ends. * **Operational Support & Security:** * Ensure all till points and workstations are secure, clean, and ready for trading. * Lock till points when unattended and update till passwords weekly. * Deactivate merchandise tags upon customer checkout and verify cash/credit cards using UV light checks. * Conduct credit card security checks, ensure item counts match invoice totals, and report any suspicious activities or shoplifting to management and security. * Answer incoming calls within 3 rings using company standard greetings, taking accurate messages and transferring calls appropriately. * **Customer Service:** * Provide exceptional, customer-centric service in alignment with the company service code. * Handle customer complaints efficiently and timeously, escalating issues to line management when required. * Ensure compliance with all consumer protection and retail legislation. * **Cellular, Credit & Value-Added Services Ancillary:** * Assist customers with completing credit and cellular application forms, verifying supporting documentation in line with policy. * Scan and submit completed credit/cellular agreements and provide customers with copies. * Drive cellular, credit, and lay-by sales activities to meet monthly volume and target metrics. * Offer value-added services such as extended warranties and insurance products. * **Customer Repairs Co-ordination Ancillary:** * Receive, log, and dispatch customer repair items to authorized repair agents/vendors according to SLAs. * Inform customers clearly regarding estimated repair turnaround times and follow up on repairs pending over 7 days. * Ensure repair stock is safely stored in designated secured areas to minimize damaged or distressed stock write-offs. **Requirements (from the original advert)** * **Education:** Grade 12 / Matric certificate. * **Experience:** * 2–3 years of experience in a retail environment. * Practical experience in financial administration or cash handling roles. * **Technical Skills:** * Basic computer literacy (MS Word, MS Excel). * SAP experience is advantageous. * Experience with cellular and credit vetting processes. * **Knowledge:** * Sound understanding of financial compliance legislation, supplier warranty procedures, and store repair agreements. * **Core Competencies:** * Strong numerical skills and high attention to detail. * Excellent interpersonal, verbal, and written communication skills. * Strong customer centricity and professional telephone etiquette. * Ability to work well in a team, follow instructions, and adhere to principles and values. * Target-driven with the ability to cope under pressure and handle setbacks constructively. **Who should apply** This role is suitable for an attentive, customer-centric, and detail-oriented individual with strong numerical skills. The ideal candidate will possess excellent interpersonal, verbal, and written communication skills, professional telephone etiquette, and a commitment to customer centricity. They should be a team player capable of following instructions and adhering to principles and values. Furthermore, the candidate should be target-driven, able to cope under pressure, and handle setbacks constructively. **Deadline** 22 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/cashier-incredible-connection Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Microsoft Excel
• SAP
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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