General Assistant(External Applications Only) -Secunda

Cashbuild

Location
Secunda, Mpumalanga
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for a General Assistant at Cashbuild in Secunda, specifically open to external applicants. The position focuses on ensuring comprehensive customer service, merchandising stock, managing shelf price labelling, and maintaining high housekeeping standards within a designated area of responsibility in the store. **What you will do** * Ensure comprehensive customer service in the store. * Advise and assist customers on correct products and queries. * Assist with and resolve customer complaints. * Merchandise bulk stock safely and according to the store layout plan. * Ensure your designated area of responsibility is fully merchandised according to store layout and planograms. * Ensure your area is free of obstacles, stock is merchandised immediately after being received, and that customers can enter and leave your aisle without any risk of injury or irritation. * Ensure correct shelf price labelling within the area of responsibility. * Complete checklists as required when on duty with Canteen and Toilet/Showers schedules. * Comply with Safety OHSA requirements, including the use of safety gear, and ensure customer and staff safety within your area of responsibility. * Ensure racking and bulk stock within your area of responsibility are merchandised safely for customers and colleagues to move safely within the store. * Report any discrepancies to the Store Manager. * Report damaged stock within your area of responsibility to the Store Manager. **Requirements (from the original advert)** * Minimum Grade 10 or NQF 3 and one year work related experience OR Grade 12 without related work experience. * Ability to communicate in English and the dominant language spoken in the geographical area where the position is available. * Valid South African ID or work permit. * Ability to perform basic calculations accurately. * Must be willing to work shifts, weekends and public holidays. * Must be able to work under pressure. **Who should apply** The ideal candidate is someone who demonstrates integrity by complying with accepted standards, keeping promises, and handling sensitive information carefully. They should possess accuracy, effectively handling detailed information, working in an orderly fashion, and preventing mistakes. A client-focus is essential, involving a friendly approach, showing involvement in customer problems, and approaching questions with a can-do mentality. The candidate should also be committed to personal development, aware of their strengths and weaknesses, focused on self-broadening, and actively seeking feedback and learning opportunities. Furthermore, applicants must be willing to work shifts, weekends, and public holidays, and be able to perform under pressure. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/general-assistant-external-applications-only-secunda-cashbuild-1 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Customer service

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Description: * Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement: * Minimum Grade 10 or NQF 3 and 1 one year work related experience or * Grade 12 without related work experience * Ability to communicate in English and the dominant language spoken in the geographical area where the position is available. * Valid South African ID or work permit * Ability to perform basic calculations accurately. * Must be willing to work shifts, weekends and public holidays * Must be able to work under pressure Key Performance Area: Customer Service * Advise and assist Customers on correct products and queries. * Assist with and resolve Customer complaints Merchandising Standards * Bulk stock area to be merchandised safely and according to Store layout plan * Must ensure your area of responsibility is fully merchandised according to Store layout and planograms. Housekeeping * Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation. * Correct shelf price labelling within area of responsibility. * Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule Safety OHSA Requirements * Safety OHSA compliance e.g. use of safety gear, ensure customer and staff safety within area of responsibility * Ensure area of responsibility racking and bulk stock merchandised safe to Customers and Colleagues to move safely within Store * Report any discrepancies to the Store Manager Manage Stock Loss * Report damaged stock within area of responsibility to Store Manager Values: Integrity * Complying with generally accepted standards in activities related to the position. * keeps promises. * creates realistic expectations. * is sincere. * handles sensitive information carefully. * shows awareness of values, indicates when boundaries are crossed. Accuracy * Effectively handling detailed information and being consistently attentive to details. * Works in an orderly fashion. * Ensures that matters are handled in an orderly and accurate manner from start to finish. * Prevents mistakes. * Invests energy in checking his/her work for mistakes. Client focus * Identifying and actively responding to clients' wishes and needs. * Deals with clients in a friendly manner. * Shows involvement in the client's problem. * Makes clients feel welcome. * Approaches the client's question with a can-do mentality Personal development * Being aware of one's own strengths and weaknesses: consciously working on personal development. * Is focused on self-broadening and/or gaining more in-depth knowledge. * Follows relevant training programmes and/or looks for opportunities to gain experience. * Seeks and uses opportunities for personal development. * Asks for feedback in order to learn

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