Claims Administrator: VAPS

Motus

Location
Johannesburg, Gauteng
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

Here is the rewrite of the job description into the mandatory format: **Overview** This role is for a Claims Administrator within M-Sure, a division of Motus Group. M-Sure specializes in offering a variety of financial products for motor vehicles, with a mission to creatively solve problems and add value through "Mobility for Good." M-Sure operates as part of the Motus Group, a leading JSE listed Company in the Automotive Industry that prioritizes performance driven by Leaders, Innovation, and Customer Champions. The successful candidate will join a dynamic and highly skilled Claims Team and will report directly to the Claims Team Leader. **What you will do** * Administration of claims * Handling incoming and outgoing mailbox * Verifying policy details and supplying Banks/clients with information on request; claim intimation * Admin duties related to claims registration and claim distribution * Maintaining high levels of customer service at all times * Liaising with all internal divisions and providing info to necessary parties * Verify claims documentation to mitigate risk * Assisting other teams when the job requires it **Requirements (from the original advert)** * Grade 12 / Matric * Minimum Knowledge of the Insurance and banking vehicle and asset finance Industry experience * Computer literate Full MS Office * Excellent telephone and communication skills * Ability to multi-task * Deadline driven * Action orientated * Approachable * Customer focused * Proactive and engaging * Negotiating skills * Excellent time management * Attention to detail * Confident and assertive * Ability to work under pressure * Team Player * Criminal and credit clear * Reliable or own transport * Own and live up to company values * Strong analytical skill * 1 – 2 years administrative experience (Advantageous) **Who should apply** A qualified and experienced individual with a Grade 12/Matric qualification who possesses minimum knowledge of the Insurance and banking vehicle and asset finance Industry. The ideal candidate will be computer literate with Full MS Office proficiency, demonstrate excellent telephone and communication skills, and have the ability to multi-task and work under pressure. They should be deadline-driven, action-orientated, approachable, customer-focused, proactive, engaging, confident, assertive, and a team player. Strong negotiating skills, excellent time management, strong analytical skills, and attention to detail are required. The candidate must also be criminal and credit clear, have reliable or own transport, and be able to own and live up to company values. 1-2 years of administrative experience is advantageous. **Deadline** 19 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/claims-administrator-vaps-motus-holdings-limited Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

  • At least 1 year of experience.
  • Microsoft Office
  • Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Job Description * M-Sure is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. M-Sure Division aims to creatively solve problems and add value to people by ensuring Mobility for Good. * M-Sure Division forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3. Customer Champions. * M-Sure is seeking to employ a qualified and experienced Claims Administrator.  The successful candidate will join a dynamic and highly skilled Claims Team. * The successful candidate will report directly to the Claims Team Leader. DUTIES/KEY RESPONSIBILITIES: * Administration of claims * Handling incoming and outgoing mailbox * Verifying policy details and supplying Banks/ clients with information on request; claim intimation * Admin duties related to claims registration and claim distribution * Maintaining high levels of customer service at all times * Liaising with all internal divisions and providing info to necessary parties * Verify claims documentation to mitigate risk * Assisting other teams when the job requires it EDUCATION AND EXPERIENCE: * Grade 12 / Matric * Minimum Knowledge of the Insurance and banking vehicle and asset finance Industry experience * 1 – 2 years administrative experience Advantageous KNOWLEDGE AND SKILLS REQUIRED: * Computer literate Full MS Office * Excellent telephone and communication skills * Ability to multi-task * Deadline driven * Action orientated * Approachable * Customer focused * Proactive and engaging * Negotiating skills * Excellent time management * Attention to detail * Confident and assertive * Ability to work under pressure * Team Player * Criminal and credit clear * Reliable or own transport * Own and live up to company values * Strong analytical skill Closing Date 19 October 2026

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Claims Administrator: VAPS at Motus | SPANi - South African Jobs