TemporaryRetail

Waterpark ~ Cashier ~ Seasonal

Sun International

Contract
Temporary
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

**Overview** This is a seasonal Waterpark Cashier role at Sun International. The position involves serving as the frontline customer service point, responsible for managing cash flow from guest transactions, satellite stations, and other cash desk areas. The role also assists with cash count processes, adhering to internal professional standards and gaming regulations. **What you will do** * Serve as the frontline customer service point for facilitating the flow and securing of cash from transactional exchanges with guests, satellite stations, and other cash desk areas. * Assist with count processes as required, in line with internal professional standards and gaming regulations. * Handle all billing transactions for waterpark access control services. * Reconcile payments to tickets sold in the system. * Provide guests with access bangles for the waterpark. * Reconcile float at the end of the day. * Substantiate and report on any float variances. * Secure and transport float as required. * Ensure guest information and copies of transactional documentation are accurately recorded. * Generate supporting documents for auditing purposes where required. * Connect with all guests by providing a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times. * Interact with guests and provide professional service standards and relevant solutions. * Identify customers and understand their preferences. * Educate customers on business unit facilities, products, and current promotions. * Be able to pass on all product information including promotion information, functions, facilities, etc. to guests. * Handle any customer complaints, requests, and/or suggestions to resolution, escalating if necessary. **Requirements (from the original advert)** * Ability to work shifts that meet operational requirements. * Physically able to move operating equipment. * Have an open attitude to perform similar functions in alternative outlets due to operational requirements. * Grade 12 or equivalent national qualification. * Previous experience in a customer facing / cashiering role. * Experience in the gaming industry would be an advantage. * Problem Solving. * Collecting Information (listening; asking questions). * Dealing with Customers. * Attention to detail. * Checking accuracy in the handling and recording of transactions. * Following Instructions. * Emotional resilience. * Honesty in the handling of cash. * Presentable. * English verbal communication skills. * Numerical skills (calculations). * Cash / credit transaction knowledge. * Ability to detect fraudulent currency. * Knowledge of FICA threshold and suspicious transaction reporting. * Cash desk equipment usage and maintenance. * Cashiering administration. * Count. * Basic computer skills. **Who should apply** An ideal candidate possesses a Grade 12 qualification or equivalent and previous experience in a customer-facing or cashiering role, with experience in the gaming industry being an advantage. They should be physically capable of moving operating equipment and flexible to work shifts and perform similar functions in alternative outlets. The candidate must demonstrate strong customer service skills, attention to detail, honesty in handling cash, and emotional resilience. Essential competencies include problem-solving, information collection, dealing with customers, accuracy in transactions, following instructions, presentability, English verbal communication, numerical skills, and basic computer proficiency. Knowledge of cash/credit transactions, fraudulent currency detection, FICA reporting, and cash desk equipment is also required. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/waterpark-cashier-seasonal-sun-international Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Customer service

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Job Description * Responsible to be the frontline customer service point for facilitating the flow and securing of cash from transactional exchanges with guests, satellite stations and other cash desk areas and to assist with count processes as required, in line with internal professional standards and gaming regulations. Work conditions and special requirements * Ability to work shifts that meet operational requirements * Physically able to move operating equipment * Have an open attitude to perform similar functions in alternative outlets due to operational requirements Job scope and Responsibilities Cashiering services * Handle all billing transactions for waterpark access control services * Reconcile payments to tickets sold in the system * Provide guests with access bangles for the waterpark * Reconcile float at the end of the day * Substantiate and report on any float variances * Secure and transport float as required * Guest information and copies of transactional documentation is accurately recorded * Supporting documents have been generated for auditing purposes where required Customer Engagement * Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times. * Interact with guests and provide professional service standards and relevant solutions. * Identifies customers and understand their preferences. * Educate customers on business unit facilities, products and current promotions. * Be able to pass on all product information including promotion information, functions, facilities, etc to guests. * Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary. Job Requirements Education, experience and competencies required * Grade 12 or equivalent national qualification * Previous experience in a customer facing / cashiering role * Experience in the gaming industry would be an advantage * Problem Solving * Collecting Information listening; asking questions * Dealing with Customers * Attention to detail * Checking accuracy in the handling and recording of transactions * Following Instructions * Emotional resilience * Honesty in the handling of cash * Presentable * English verbal communication skills * Numerical skills calculations * Cash / credit transaction knowledge * Detect fraudulent currency * FICA threshold and suspicious transaction reporting * Cash desk equipment usage and maintenance * Cashiering administration * Count * Basic computer skills

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    Waterpark ~ Cashier ~ Seasonal at Sun International | SPANi - South African Jobs