Store Manager (45hr) - Markham - Kimberley -Northern Cape

In brief

Overview This document provides an explanation of the Store Manager (45hr) role at Markham, a brand within TFG The Foschini Group, located in Kimberley, Northern Cape. The position is centered on overseeing store operations and performance. What you will do Key responsibilities for this role include: * Driving turnover to ensure the achievement of targets. * Controlling expenses. * Managing stock losses to ensure shrinkage is in line with the Company standard. * People management, including recruitment, development of staff, employee relations, and performance management. * Executing in-store merchandising strategy and standards. * Ensuring customer satisfaction by executing the customer service strategy and fulfilling customer demands. Requirements (from the original advert) * **Qualifications & Experience:** * A Matric certificate. * Minimum 3 years retail experience with a minimum of 1 year store leadership experience. * **Skills:** * Builds Customer Loyalty * Customer Service Delivery * Customer Value Management * Customer-Focused Approach * Effectively Presents Solutions * Initiates Compelling Sales Conversations * Knows the Buying Influences * Leverages Digital Communications with Customers * Manages Resistance * Managing the Sales Process * Navigates Customer Challenges * Negotiation & Selling * Planning & Organizing * Policy & procedures * Strategic Sales Planning * Leadership * **Behaviors:** * Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness * Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships * Customer Focus - understands, anticipates, and meets the needs and expectations of customers * Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes * Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation * Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets * Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes * Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others Who should apply Candidates possessing a Matric certificate and at least 3 years of retail experience, with a minimum of 1 year in a store leadership capacity, are considered suitable. The ideal applicant will demonstrate strong skills in customer service, sales, planning, and leadership, coupled with an action-oriented approach, the ability to build networks, a focus on customer satisfaction, effective team direction, engagement driving, accountability, process optimization, and an appreciation for diversity. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/store-manager-45hr-markham-kimberley-northern-cape-tfg-the-foschini-group Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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