Retail Store Assistant - North Cape Mall, Kimberley

In brief

**Overview** This opportunity is for a Retail Store Assistant to join Dis-Chem Pharmacies at their North Cape Mall Store in Kimberley, Northern Cape. The core purpose of this role is to support the overall management of the store, ensuring that both operational and administrative duties are executed in adherence to established company policies and procedures. **What you will do** * Manage and report all customer compliments and complaints to management. * Establish a professional relationship with customers. * Ensure all customer stock queries are dealt with and resolved. * Maintain effective external communication with customers when they require feedback. * Assist customers with any enquiries and refer them to the appropriate departments where applicable. * Adhere to the customer turnover per hour rate as per company benchmark. * Manage the shorts and overs at the point of sale, including the floats. * Manage refund and return transactions. * Ensure that back shopping and returned goods are handled correctly. * Verify and review deliveries and invoices for total accuracy. * Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system. * Manage and control high-risk stock. * Prepare the run reconciliation on a daily basis. * Prepare, order, and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels. * Maintain effective liaison between relevant parties. * Maintain effective document control including but not limited to float, petty cash, and cash on hand. **Requirements (from the original advert)** * Grade 12 / Matric * Basic computer skills (Word, Excel, Outlook, SAP) * Retail experience * Retail administration and operational knowledge * Team player * Good customer relations * Leadership and management skills * Trustworthy and honesty * Ability to work under pressure * Deadline driven * South African citizen * MIE, clear criminal and credit record * Driver’s license and/or own reliable transport **Who should apply** The ideal candidate is a South African citizen holding a Grade 12 qualification with prior retail experience and basic computer proficiency, including SAP. They should possess retail administration and operational knowledge, coupled with strong customer relations and teamwork abilities. Essential competencies include leadership, management skills, trustworthiness, honesty, and the capacity to work under pressure while meeting deadlines. Candidates must have a clear criminal and credit record, and either a driver’s license or reliable personal transport. **Deadline** 21 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/retail-store-assistant-north-cape-mall-kimberley-dis-chem-pharmacies Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Microsoft Excel
• SAP
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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