Internship

Client Services Intern

MiWay Insurance

Contract
Contract
Minimum qualification
Diploma
Closing date

First listed . Last checked at source .

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In brief

**Overview** This Client Services Intern role at MiWay Insurance, located in Samrand - Kosmosdal within the Client Services Department, is a 12-month internship scheduled to commence in February 2027. The primary purpose of this role is to support the delivery of exceptional customer service by responding to client enquiries across multiple communication channels. The position offers exposure to customer service operations, client relationship management, and service excellence practices, while also providing an opportunity to develop professional communication and problem-solving skills. **What you will do** Key responsibilities include: * Responding promptly and professionally to inbound client enquiries received via telephone, email, live chat, WhatsApp, and other digital platforms. * Delivering high-quality customer service aligned with company values, service standards, and regulatory requirements. * Providing accurate, clear, and helpful information to clients regarding products, services, and processes. * Ensuring all customer interactions are handled efficiently, courteously, and professionally. **Requirements (from the original advert)** * Matric/NQF 4 * Relevant Diploma or Degree * Must be between the ages of 18 and 35 years * Must be South African Citizens * Must be unemployed. Interns must have less than 6 months previous employment for consideration. * Should not have been on an internship with INSETA before. * Must have a completed relevant qualification (a degree or diploma). * Required Behavioural Competencies: * Ensures Accountability * Communicates Effectively * Decision Quality * Customer Focus * Instils Trust * Interpersonal Savvy **Who should apply** This role is suitable for South African citizens aged between 18 and 35 who are currently unemployed, have less than 6 months of previous employment experience, and have not previously completed an internship with INSETA. Applicants should possess a Matric/NQF 4 and a completed relevant Diploma or Degree. The ideal candidate will be accountable, an effective communicator, capable of making quality decisions, customer-focused, trustworthy, and interpersonally savvy, seeking to gain exposure to customer service operations and develop professional skills. **Deadline** 19 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/client-services-intern-miway-insurance-limited-1 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Customer service

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Purpose of the Role * The Client Services Intern will support the delivery of exceptional customer service by responding to client enquiries across multiple communication channels. This role provides exposure to customer service operations, client relationship management, and service excellence practices while developing professional communication and problem-solving skills. About the Internship programme Location:Samrand - Kosmosdal Department: Client Services Internship duration: 12 months from February 2027 Overview of Role Responsibilities * Respond promptly and professionally to inbound client enquiries received via telephone, email, live chat, WhatsApp, and other digital platforms. * Deliver high-quality customer service aligned with company values, service standards, and regulatory requirements. * Provide accurate, clear, and helpful information to clients regarding products, services, and processes. * Ensure all customer interactions are handled efficiently, courteously, and professionally. Education * Matric/NQF 4 * Relevant Diploma or Degree Application Criteria * Must be between the ages of 18 and 35 years * Must be South African Citizens * Must be unemployed Interns must have less than 6 months previous employment for consideration * Should not have been on an internship with INSETA before * Must have a completed relevant qualification a degree or diploma Required Behavioural Competencies * Ensures Accountability * Communicates Effectively * Decision Quality * Customer Focus * Instils Trust * Interpersonal Savvy Turnaround Time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 19 October 2026.

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